tastytradeReviews of tastytrade.com

Used to be my favorite. Now they have closed in Australia. The support team takes forever to respond and when they do they dont have the answers. They say that I can not withdrew my money due to an error on there end. Its very sad to say that my broker has now become a scam

Goated Support! Just know if you get espcially Jason C hes goated bro! definitely the best/funniest support i’ve talked to!!!

2 stars at the absolute most. Horrid customer service, 3 separate customer service agents will give you 3 different answers to 1 issue or question you have. You’ll be told you will hear from the correct team tomorrow, or in a few days, but you’ll never hear from them. I emailed support, separately, and haven’t heard back for going on a week now. Another big issue - if you deposit via stablecoin, they will hold your money indefinitely. Do not use Tastytrade, there are significantly better brokerages out there.

Their chat is incredibly slow. I keep pleading him to respond and he responds at his leisure. His response is also not correct. He asks me to send the screenshot and not helping either. Very frustrating. As long as nothing happens, u r good, but if u need to reach out to their support, u r potentially doomed, better to avoid Genuine review. Account number 5WZ11962: Cash Person who chatted from Tastytrade is Jason. Most Pathetic, single reason for frustrating the client and closing the account

The desktop app is phenomenal! The online trading platform is a bit too busy and confusing for me compared to the clean and somewhat simple desktop platform. The iPhone app is decent, but could be improved. Placing multi-leg strategies on the iPhone app is clunky and mistakes can be made too easily.

I am sharing recent activity at Tasty Trade, I've traded with them for years, but recently I've noticed a lack of accountability for multiple system issues that have occurred on thier end, and also deception and omitting the back end issues they've been having, that has been affecting our accounts using not only the mobile app, but balances, positions, and settlements. Improper reporting effects decision making, because its so constant you can assume its by design. I really appreciated the founder Tom , of Tasty Trade and his open honesty and leadership, but the current members at the tasty trade , trade desk, i have evidence of outbright constant lies and a non- caring posture of our client trading accounts, it doesn't feel like us retail traders are protected or wrong doing from them made right when thier system issues occur. They try to hide it and dont restore your account from system caused harm resulting in a loss. It feels like a very slick group, also I believe they know who's calling and screen calls in a que, i.have a call log that shows how they route my call and who comes on, and the inadequate amount of hold time. Because of thier trading app failures of recent and online portal its caused me a monetary loss, denial of access to.my positions and even grossly improper balances all day, all night and being misled by the trading desk. About 2yrs ago I filed a complaint to regulators when I noticed Tasty closing my.positions at 3:30 or before without cause utilizing an internal policy . I dont feel like thiers proper leadership there thats honest and upright about issues and caring for our accounts, I've even seen funny movement on the bid and ask and what I really get filled at and slight delays.. rather than instant fills. Im suggesting a BIG CAUTION at this time. there's something going on here and lack of care, an independent regulator needs to provide necessary account protections at this point.

First off, Stephen F. thanks for your support and handling my initial issue in a timely manner and for appreciating my time. You and Joseph B are the only reason I gave a 2nd star because the rest of your team sucks. Jason C you're a lazy bum and don't deserve the job. Stephen I, you need to read the room when you get a customer in chat that is already irritated because of being ignored and disconnected by the last rep(Jason C). Keeping me in chat for another 40+ minutes to address a mistake on the part of TastyTrade is not acceptable. TastyTrade management, you need to either hire more people or better people...probably both.

ease to get live agent, quick to resolve my issue