We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
tastytrade.com
Website
tastytrade.com
Category
Investments & Wealth
Location
Chicago, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Customer service is always great, when you have an issue rather by email or calling the tastytrade crew get it done!!!! Thanks for all you all do…
Response from tastytradeFeb 26, 2024
Great to hear Lamont! Thanks for the 5 stare review :)
BW
B W.
High quality and responsive support…
High quality and responsive support desk. Teaching materials are extensive with many videos to lean options for a beginner
Response from tastytradeFeb 26, 2024
Great to hear and thanks for the 5 star review!
DJ
Dave J.
Tim+
Tim, responded quickly and with quality content to not only answer my question but also give me the guidance to navigate to the information I was asking about. Superior service.
Response from tastytradeFeb 7, 2024
Great to hear, thanks Dave for the 5 star review and I'll make sure Tim sees this!
BR
br
It's hard to explain
It's hard to explain. These guys started ThinkorSwim and you would think they would have it together.
However, they operate like they are working out of their garage.
1. They DO NOT have 24x5 support. So if you're trading futures and need assistance for any reason - there will literally be no one to help you.
2. The app is absolute garbage. When you have to log in and log out every 5-10 minutes so you are looking at accurate information, that is bad news.
3. Customer support is truly awful. Don't try setting up a qualified retirement account with these guys - they don't run their own clearing firm. What does that mean? It means they have the naming rights to the hotel, but they don't actually run the hotel, the hotel is run by, and owned by, a third party, in this case Apex Clearing. They have to run everything by Apex first, which means they are just a bottleneck.
Tasty is supposed to be able to allow you to roll options trade easier than other platforms, and they do that great. However, literally everything else seems to be run without governance.
Honestly, you can find a better experience, with 24x6 support, with apps that don't crash, with similar fee structure.....just about anywhere.
Response from tastytradeFeb 5, 2024
Thanks for your review and sorry to hear about your experience! For the app please try and uninstall/reinstall to see if this improves performance. We do have email support whenever futures are open, you can contact [email protected] for assistance.
DM
Doug M.
Fast and knowledgable respose to my…
Fast and knowledgable respose to my question.
Response from tastytradeFeb 1, 2024
Thanks for letting us know and for the 5 star review Doug!
WC
Wanda C.
Tastytrade is the absolute best in customer service
I was introduced to Tastytrade back in 2017/2018. I was amazed by the amount of free content available. I have learned so much about trading over the years by listening to them. I've been to several of their live shows, which are also free. Everyone that I met from the show was personable and friendly. You can't help but love them. Whenever I call with a question or help with a trade my call is answered immediately and they are always helpful. Watching the show (The Daily Dose in particular) has become a regular part of my daily routine. Not only do I turn to the show for financial advice but also for news, comedy relief, and restaurant recommendations. I tell anyone with an interest in trading options to check out TT. They are truly the best.
Response from tastytradeJan 29, 2024
Great to hear Wanda! Thanks for taking the time to leave such a detailed 5 star review :)
CU
customer
Tastytrade has the best platform for…
Tastytrade has the best platform for options and futures trading and their support at all levels beats all the other retail brokers available!
Response from tastytradeJan 22, 2024
Great to hear and thank you for the 5 star review!
JA
Jarrett
Tasty Trade's user interface is the…
Tasty Trade's user interface is the iPhone of trading platforms. It is easy to navigate and EXTREMELY informative for trading options. Out of three accounts I have elsewhere, Tasty Trade is my go-to and soon to be my only account.
Response from tastytradeJan 22, 2024
Great to hear Jarrett! Thanks for the amazing review. I'll make sure our dev team sees your appreciation of their hard work!