Rick L.
Terrible Company
Absolutely terrible. The company is completely arrogant. I would stay away!!!
Response from tastytradeMar 12, 2024
Sorry to hear about your experience! Reaching out to see if there is anything we can address.

We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.That’s why tastytrade gives you every edge possible with the technology, rates, and support that help you succeed more easily on your own. We’re as serious about your money as you are, and we work for you who are brave enough to take your finances into your own hands.
tastytrade (tastytrade.com) has 599 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent
599 approved reviews, newest moderated first
Rick L.
Absolutely terrible. The company is completely arrogant. I would stay away!!!
Response from tastytradeMar 12, 2024
Sorry to hear about your experience! Reaching out to see if there is anything we can address.
James Y.
The only issue I have is that the standing Cap gives no returns.
Response from tastytradeMar 12, 2024
Thanks for the review James! You can buy Treasury Bills if you call our tradedesk.
Saurabh K.
Stephen was very helpful and answered my question in a timely manner. He went above and beyond in answering my question with great detail and summarized it in a follow up email.
Response from tastytradeMar 8, 2024
Thanks for the 5 star review Saurabh! I'll make sure Stephen sees your kind words :)
Scott A.
Hat's off to Momo at the suppport email site for Tastytrade. I have been an options trader for 18+ years. And I have enyoyed seeing Tom Sosnoff live with Dave Johnson at Think or Swim and Investools seminars. I had a question about my 1099 and gain/loss worksheet and had no idea who to ask. But some of the Tasty staff said to "email Momo at the company email support address, as his reputation was such that he is very dependable at getting back to people. Well. HE SURE WAS, and took the time to get into the weeds with my forms and even sent some screen shots back. This kind of service is very unusual for firms such as this. Thank you. I will let other know about this as well.
Response from tastytradeMar 8, 2024
Great to hear Scott. Momo is the best, I'll make sure he sees your message. Thanks for the 5 star review!
Diogenis S.
high-quality customer experience.
Response from tastytradeMar 6, 2024
Thanks for the 5 star review Diogenis!
d J.
Excellent customer service. Never had to wait more than an hour (worst case) for resolution of issue. As a long term user (since 2018), TT has been reliable both from a technical as well as support perspective.
Response from tastytradeMar 4, 2024
Great to hear James! Thanks for the 5 star review :)
Matrix E.
Tim was very responsive, knowledgeable, and could immediately relate to the update/upgrade functionality I was requesting. This kind of aggressive customer service is precisely why I steer more traders to TastyTrade.
Response from tastytradeMar 4, 2024
Thanks for the 5 star review and for referring your friends to tastytrade :)
Allard P.
TastyTrade always answers your emails very quickly and resolves the issues. Excellent brokerage. Best for retail options.
Response from tastytradeMar 1, 2024
Great to hear and thanks for the 5 star review Allard!