Tasca PartsReviews of tascaparts.com

It should be zero stars. They ignore your order and then berate you when you contact them to determine order status. I have dealt with overseas holes in the wall that have better service than these guys. Surprised they are still in business they wont see mine any more My order # was 1195415 I did notice you charged my account the very next day but never bothered to fill the order. I would greatly like further communication I have multiple unanswered emails sent to your customer service

If I could give them a zero star rating I would I ordered one part and it took them almost a week to send me an email saying the part was out of stock So basically they wasted all that time when if they just let me know sooner, I could’ve ordered it somewhere else now I have to wait even longer for the part to come in Amazon, Walmart, Best Buy, even Target all sell millions of SKUs and somehow manage to get real time inventory tracking yet this website is permanently stuck in the year 1996 I bet the few online businesses that existed during the 80s dialup era were faster than these people are in 2019 Do not do business with these people they don’t know what customer service even means EDIT: I'm not sure how I'm supposed to respond to your comment aside from editing this one, but why do you need the order number? My comments are valid regardless. You STILL have out of stock items listed on your website with no notification to the user that they're out of stock; so people could be ordering those same exact parts right now and have the same experience I had -- you need a better inventory tracking system, yours is pathetically abominable. If the part is out of stock and it's unlikely you'll get any more in, THEN TELL THE CUSTOMER THAT ON THE PART PAGE, show them a notification on the page right then and there, so they know NOT TO ORDER IT! Don't make them wait almost a week for you to look it up manually. Isn't this why computers exist in the first place?! To automate this kind of work and speed things up for everyone? What's the point of even having a website and database if you have to look stuff up manually and then email the customer back nearly a week later about the availability? You may think I'm overreacting here but I needed that part _two weeks ago_ and you wasted my fkn time, which I can't get back, because of your crap website and information systems. With all of the advancements in tech and internet speeds, etc. NO COMPANY should be this bad / slow in the year 2019. It's just unacceptable.

Ordered one part (coolant pipe). Have not seen the part,yet. (10 business days ago.) Called twice and waited 10 minutes on hold, no response. Called twice (next day) left call back number each time. No response. Sent an email message yesterday. no response as of this afternoon. I checked out as guest so there is no account information. I signed up for an account, yesterday, hoping it would show a previous transaction. Account is blank. No orders listed. I see from other reviews here that customers are able to talk to tasca parts. Wonder what I'm doing wrong? Edit: Called again. After waiting on hold for 8 minutes, I got a CR. They had canceled the order because the part was not available. The response was sent to my paypal email. Fairly certain I gave my main email address. But situation is resolved.

So I bought some timing chains for a Mustang GT350 as advertised on their website along with a wiring harness. The order was delayed by 5 days as they didn't have the harness. Once the order finally got to the UK, I opened it and found that the package contained only 1 timing chain which is 10% weaker and it was wrong because they aren't for the Mustang GT350/GT350R. Only for the mustang GT Got on the phone to speak to Eric, completely disinterested, told me it will take a further 'week-ish' for me to get my remain chain and told me I was wrong at the part is for a GT350/GT350R. Unconvinced, I decided to do some research and found that in fact i wasn't wrong and they later admitted that it's not the correct part for the GT350/GT350R even though their website fitment says it is and excludes the Mustang GT Their instagram holder tried to help but I think they have their hands tied behind their backs too. She was awesome in her effort. . Long story short, they haven't offered any resolution. I'm going to be stuck with timing chains which are useless to me and have delayed my build. Ended up ordering the right set from Summit Racing and they have been awesome so far. No nonsense. Even gave me 20 bucks off my next order of over a 100 bucks. Its highly unlikely I'll ever go to Tasca Parts again.

First and definitely my last time buying from here. I bought a recently discontinued part from Tasca. The part had to be placed on special order so it was another 3-5 days of waiting time on top of the original order. Get email from USPS saying package was delivered. Could not find anywhere; so I called the PO to locate it, couldn’t be found. I thought I might as well call Tasca and see if they can work with me to resolve this. Called and was told my only options were to buy the part AGAIN????? and wait smh. They could also file a claim with USPS which could take up to 60 days. I decided I’d just cut my loses at this point, only lost $32 not worth fighting with Tasca and USPS for all that.

Order # 1123042 We made a order to Portugal , and Tasca sent to France , now the shipment returned to US , but didnt forward to Portugal. All days i send emails , and the replies are all the same : " the warehouse has not contacted me back yet with new tracking " "I can only promise that I’m constantly contacting the warehouse to get this completed as soon as possible" The shipment arrived back to Tasca on week ago , and didnt forward to Portugal yet. I appreciate to fix this quickly , regarding that we already paid this order long time , and nobody are taking care with this issue with urgency, due to the mistake made on the delivery adress. Waiting for feedback

Received my Chevy parts from Tasca today. Ordering on-line was easy, they kept me in the loop by email through the whole process. The price was lower with Tasca than other sites I visited. Delivered on time and packed rattle free. Very satisfied with the whole process with Tasca. Thanks.

PURCHASE WITH CAUTION! On 5/24/19 I placed an order for a power window regulator/motor unit in which the original total was $50.20 with shipping. On 5/28/19 I received an email to confirm VIN # on vehicle. On 5/29/19 I get an email stating that the part in question was now sold as two different parts and my total would be $476.43......NO WAY! Upon cross referencing the two new part numbers they had listed on the invoice, one of the parts was a memory module for $383.46! This was something I did not even need! Obviously I became VERY suspicious of this and promptly cancelled the order. I then was able to purchase the part in question directly from MOPAR for $56.45! I suspect something fishy was occurring here with this situation.....if they deny this, I have all the emails to prove it. They should be investigated by state attorney general!