Tasca Parts Reviews | Read Customer Reviews of tascaparts.com

Tasca Parts Reviews | Read Customer Reviews of tascaparts.com

Tasca Parts reviews

609 approved reviews, newest moderated first

Brent
Oct 14, 2020
Very pleased
Couldn’t have asked for better service and attention to details! The product came as promised and in a timely manner! The staff have given me excellent customer service and I WILL DEFINATELY order again!!!
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Nick B.
Oct 8, 2020
Bait and switch pricing
Bait and switch pricing. They place their items low and Jack up shipping. Then, they email you and tell you that you owe more money before the item can be fulfilled. (This is illegal). They claim it is due to a pricing error, but when I visited the site 4 days later, the price was still listed the same.
Response from Tasca PartsOct 9, 2020
Hello Nick, We apologize for your most recent experience with TascaParts. We are consistently learning from the feedback our customers give us in an attempt to perfect our service. We recently took a look at the price discrepancy on the part you ordered. As it turns out, Ford had updated the price of this particular part between the time you ordered the part and received the part. This situation is certainly an anomaly however we will be meeting with our eCommerce manager shortly to ensure this will not happen in the future. again, we apologize for the mistake and would love a chance to make it better in the future
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Favio P.
Oct 7, 2020
My package was send to wrong address
My package was send to the wrong address and I didn’t received it The address got labeled wrong from Tasca And I submitted it correctly
Response from Tasca PartsOct 7, 2020
Hello Favio, We apologize for the mistake. However, I'm not entirely sure how this could have happened. Our shipping software pulls shipping data directly from our website. I tracked your shipment and it appears as if the part was shipped to its intended recipient. Please feel free to direct message us on trust Pilot or any one of our social media sites. We would love to help you get to the bottom of this!
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Mr. De L.
Oct 6, 2020
Great service
Great service. The piece was not available in the store. They immediately placed the order with the manufacturer and the part arrived quite quickly considering that the shipment was international. Original Ford part, perfect installation.
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Andreas
Oct 6, 2020
Third Update, still no answers / cenversation Wanted to buy a new crate mopar engine…
Wanted to buy a new crate mopar engine from you and tried to contact your service 3 times. No reply......and I am going to spend 6000$ for the item. So, what must I do that you may answer my two little question ? _________________________ Update Hi, great thanks for your reply. yesterday I wrote my questions to your email address tpctasca. Or what personal adress do you mean ? Hoping, that I am now receiving an answer. V/R Andreas V/R Andreas Second Update: _________________ So, left my Emailadress, Feeling pleased when you will contact me directly. Andreas
Response from Tasca PartsOct 6, 2020
Hello Andreas! We would love to help you with any questions you may have. Please feel free to personal message me and ill be sure to get you in contact with a representative ASAP! Best
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Kenneth
Oct 6, 2020
Exactly as ordered
Exactly as ordered, delivered quickly and on time.
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Sarah D.
Oct 3, 2020
Horrible experience..I paid 20.00…
Horrible experience..I paid 20.00 shipping fees to get a 100.00 $ part. I had to Return upon receiving item due to wrong size item were kept in original packaging..I sent multiple emails and called their customer service phone line, to get no answers or no returns on any of the emails sent..I paid 24.00 more dollars to ship the item back following Return Guidelines from the website..2 months I finally get an email saying they will give me a credit for 67.00. REALLY? Unbelievable! Never again Tasca
Response from Tasca PartsOct 5, 2020
Hello Sarah! We appreciate your feedback, as we're always looking for ways to improve our business. We sincerely apologize that your experience did not meet your expectations or our standards. We strive for excellence in customer service and recognize we missed the mark in this particular case. As a result of your experience, we've scheduled an internal meeting to discuss how we can prevent similar situations in the future. Please let us know if you have any further concerns by direct messaging us on this site or any of our social media accounts. We do appreciate your business and would like to do what we can to make this right.
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Craig C.
Oct 2, 2020
Tasca Parts is horrible
Tasca Parts is horrible. They didn’t have the part they told me they had so it took them a month to tell me it was ready to ship, and when they did, they told me shipping would be 14 times more than what they originally charged me. Their shipping cost is higher than all other suppliers I have seen. Do not order from Tasca!
Response from Tasca PartsOct 2, 2020
Hello Craig, We apologize for your most recent experience with Tasca Parts. If you'd be so kind, could you message us your Order #? I'd love to look into the order to determine what may have caused the discrepancies in the shipping cost and ensure this does not happen in the future.
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