Target OpticalReviews of targetoptical.com

I ordered a pair of glasses online and am eagerly awaiting their arrival. My only issue at this time is that I checked the order status just now (1/6/24) and the Target Optical website lists these glasses as delivered, which is incorrect. I then checked the link for shipping status, and the glasses are scheduled for delivery on Monday 1/8/24. This may seem minor, and does not reflect on the quality of the glasses, but the order status should reflect reality.

It’s taken over 3 weeks for my online order to ship

It was so easy to order my contacts through Target Optical. Pricing was great!

I found a pair of sunglasses I liked in the optical store at Target when I had my eye exam, but I didn’t have time to purchase them. So when I was home and had some time, I found them online and bought them there, and they are prescription. The process was easy peasey!

I ordered my glasses in July and the progressive formula was not properly for me, so I went to the store and they changed my lenses to bifocal (they told me that i will see just a divisory line on the glasses). When I pick the new formula I realized that they fabricated the reading side of bifocal as a circle. My glasses are a big model "aviator" from A/X so now you can see the ugly magnifiyng glass in the middle of the regular crystal, also, is not easy to read with because are very limited due to the small size. So I went to the store again and explained my concern. Vendors were very kind and remit me with the manager. Here finished the amiability and the common sense. The manager looked me and just focus in the dates of the order. Because all this process took more than 90 day, she repeat me that warranty was expired. She didn't hear my explanation, I told her that I pick up the new lenses two days ago and I they aren't as expected. She just repeat with a cynic smile that 90 days was pass and they don't go to do anything. I felt so frustrated, not only because I paid a $500 for a glasses that are not working for me, but for the unprofessional attitude of the manager (Carol). I made a claim in the Target website but they response was that they can't pass over the manager... Please avoid this store in particular. Or you can go to live the experience of be attended by the worst Manager. ​

Great experience shopping for eye glasses. My insurance was accepted smoothly and didn’t have to go anywhere. Love the glasses too. Thank you!

Horrible customer service. I was hung up on 3 times told they couldn’t help me yet it’s the number on the website. I ordered my glasses 12/4/23 and still 12/19/23 haven’t received them, they said well they shipped 12/11/23. And it could take 10 days to get to you…. She then told me call after 12/26/23 if I don’t receive my glasses. I will say I will never order them them again I would rather go pay somewhere else for glasses.

Ordering was easy. However, there wasn’t a tracking number and in the optical website it shows as complete and delivered and I don’t know where my contacts are. This is frustrating!