Jeremy R.
Love target optical
Online order process was easy. Was able to put in my insurance info online with no hassle. Glasses I picked up were exactly as ordered.

At Target Optical, there’s always more to see. We want to be the ally that WOWS! Our guests with the style they want, the value they need and the eyecare experience they love no matter where, when and how they shop - and having a blast while doing it! Backed by the power of EssilorLuxottica, we're available in over 540 stores across the U.S. We sell fashion that’s affordable, featuring top brands like Ray-Ban, Coach, Emporio Armani, Ralph, Oakley and more.When it comes to taking care of your eyes, we can't say enough about the importance of an annual eye exam, provided by the independent doctors of optometry associated with Target Optical. Every day we deliver on our promise by bringing together quality eye care, fashion, affordability and a simple, fun shopping experience.
Target Optical (targetoptical.com) has 455 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Jeremy R.
Online order process was easy. Was able to put in my insurance info online with no hassle. Glasses I picked up were exactly as ordered.
Sally M.
My contacts were shipped in the wrong strength. I needed -6.50 and -5.0 and received +6.50 and +5.0. One would think someone read the rx before approving the order. Customer service only offered for me to send them back. No replacement.
Jorge C.
I went to the location on Clearview Parkway in Metairie LA and bought some glasses. When I received them, I was having trouble reading because what I believe was not aligned correctly as they were progressive bi focal glasses. I have been trying to call them and I cannot get the answer I need to get this corrected. Bad customer service and so far, I regret spending my hard earned money there.
ANTHONY H.
My online purchase was great
Response from Target OpticalFeb 13, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
LV
I ordered prescription glasses online. When they arrived I was unable to see clearly, because the lenses were not aligned properly. I returned them and Target took $35 off the refund amount. Their mistake, my loss. Don't order online from Target!
Response from Target OpticalFeb 13, 2024
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://www.luxotticacustomercare.com/targetoptical/customer-care-form
Kevin P.
Good fit glasses are perfect, arrived supper fast no complaints.
Response from Target OpticalFeb 13, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Joice Daise C.
beautiful sunglasses!!! fast delivery. Thank you
Response from Target OpticalFeb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Kevin D.
The service was perfect. The agent was very knowledgeable. He fixed my issue in one call.
Response from Target OpticalFeb 6, 2024
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!