Target OpticalReviews of targetoptical.com

Target Optical had a great selection and great prices, virtual mirror to try on, and quick delivery. It couldn’t be easier! I love how I see and how I look with my new glasses and sunglasses!

New sunglasses are gorgeous, price was excellent. Just one complaint - I was ordering online, and had my prescription info, but did not know the correct pupillary distance. I went to a Target Optical Center to get it measured, and they refused, saying they could only do that if I bought the glasses there. Target should determine a way around this restriction. I needed to buy the glasses on the Target website. Other than this difficultly, it was a great experience.

The person I dealt with online knew what they were doing was very efficient. Just made my online experience very nice.

The glasses are great. Frames are nice and prescription is accurate.

Service in store was ok, no complaints personnel was very nice. Problem I have is when checking online status seems to never change, only says being processed.

Order to store, no help from optical had to go customer service for help. Optical didn't offer to adjust the glass. 1st and last time ordering.

It was pretty easy not difficult at all

I ordered my glasses in February of 2024 I never got a call saying they were ready to be picked up . so after less than two weeks I called and yes they were ready so I picked them up . Well after I had them less than a week I noticed two stitches on them and the coating looked lime it was peeling off. So I brought my glasses back and asked if they could do over yes I was told so I agreed . That was almost three weeks ago come monday I called a few times kept getting they are not back yet . This pasted Friday I called again a woman told me they received them back and the problem had not be fixed that was April 9 . I asked why didn't I ever get a call back to let me know what's going on I am very very disappointed in the customer service I plan on calling again and want to speak to the manager horrible communication😡