Target OpticalReviews of targetoptical.com

I had high hopes for my experience at Target Optical, but unfortunately, it has been nothing short of frustrating. From the very beginning, I encountered issues with my glasses prescription. First, I was sent the wrong prescription entirely, leaving me without the glasses I desperately needed. After bringing this to their attention, they agreed to redo the order, but to my dismay, the second pair was also incorrect. I made it clear once again that these were not the right glasses, and at this point, I requested a refund. However, despite my efforts to communicate, I have yet to receive any response from their customer service team. It's incredibly disappointing to feel ignored after multiple attempts to resolve these issues. I expected better service and support, especially when it comes to something as essential as eyewear. I hope my experience is not reflective of the overall quality of Target Optical, but I cannot recommend them based on my current frustrations.

It was a very easy experience, and very cost effective. Glasses shouldn’t cost so much.

Avoid Target Optical at all costs if you expect to receive your glasses. I ordered a pair online 25 days ago, and they have yet to arrive. I made the mistake of choosing them after my previous glasses broke, believing their advertised 10-day shipping was a reliable option. I was clearly mistaken. My glasses were lost due to a shipping label error made by Target Optical, and they took little to no accountability until I began reaching out to them. It's evident that they don't care about timely delivery, and the carriers share the same indifferent attitude. Now, Target Optical has promised to create a new pair of glasses for me, but I am left waiting yet again. In short, if you need new glasses, go to a local store instead. Do not waste your time with these unreliable people.

Loved how quick and easy it was to order prescription glass and how quick they were shipped

I placed an order for a eyeglass for a certain amount, now I see an additional charge of $291 which I never authorized. When I called customer care they say can’t do anything. You need send an email. Luckily I checked the transaction and found this. This is completely fraud and not acceptable. I have receipt of my order which I received via email when I submitted my order. I never expected this with Target Optical. ********* I sent email to your given address but it bounced back. ******** I sent the email to target optical using their site to but they didn’t sent any response. I called them after email bounced back from below email and they forced me to returned the glasses instead of refund. My old glasses has broken and now I need to wait for the return and reinstate my insurance. I never expected this from a this such of big brand. Will never buy again from them.

Easy to order and was quickly shipped. Virtual try on of lenses was spot on. Highly satisfied and would definitely recommend Target Optical!

Quick and easy way to fill out prescription information. My glasses were delivered within days. I love the frames!

It was my first time ordering prescription glasses online and everything went very well and I love my new glasses and I can 👀 so thank you very much