Renee F.
I had issues with my order going…
I had issues with my order going through initially. I feel that Target Optical has an issue when it comes to placing orders it never allows the original order to go through and it takes at least 24-48hrs from them to check your order before they cancel. I also had an issue with my packages that I ordered through my insurance in May but I just found out that my order never arrived at the store. It’s not my favorite place to order eyewear, but I love Target stores in general.
Response from Target OpticalNov 4, 2024
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/targetoptical/careform