Target OpticalReviews of targetoptical.com

Stay away!!! Their customer service is tragic - won’t answer phone calls, chat always off, no email response. I was charged for two boxes of contacts (different prescriptions) but only got one in the mail. They said it was a glitch on their website and gave me a coupon code to reorder. Same thing happened with the second order. Can’t get ahold of anyone to get it fixed or refunded.

I am really impressed with the service. Considering how busy they are in December, when everyone is scrambling to get the eye insurance benefits by the end of year. I was one of them. They did everything they could to help me be sure to get my benefits used when I had a last minute return. I was very impressed how wonderful they were when I wanted to return the glasses and still use my insurance credit. The customer service person explained how I needed to do it precisely and was very patient with me while I jotted things down. I can hardly wait till I get my new pair and I am praying that they come out well. Either way I'm sure they'll help me get them adjusted if needed. You all deserve a pat on the back after everything you went through in December.

ABSOLUTELY HORRIBLE EXPERIENCE. I WILL NEVER USE TARGET OPTICAL AGAIN. WEBSITE WOULDNT LET ME UPLOAD MY PRESCRIPTION FOR ONE EYE OF MY CONTACTS, TRIED MULTIPLE TIMES ON MULTIPLE DEVICES DIFFERENT DAYS, IT DIDNT WORK. CHAT AGENTS CLAIMED TO FIX THE ISSUE BUT DID NOT AND MY ORDER ENDED UP BEING CANCELLED FOR THEIR TECHNICAL ISSUE AND MY FULL INSURANCE CREDIT WAS USED ON ONLY HALF AN ORDER OF RECEIVED CONTACTS. CANT REACH ANYONE AT CUSTOMER SERVICE BY PHONE THE SYSTEM JUST HANGS UP. CHAT AGENTS DO NOT HELP. REGULAR TARGET CUSTOMER SERVICE CANT HELP. OVERALL A MESS!!!!

They had in-stock and delivered quickly even to alaska which is unusual! I would use again and recommend insurance they offer!

Bought two pairs of glasses, Over $600. The daytime glasses are delaminating the anti glare and it’s only a few months out of warranty. Not old enough to be doing this. They aren’t scratched and are kept in its case. Target optical basically said too bad for you so will lot going back and I suggest going to a regular stand alone store where they stand behind their product not in a big box store you don’t save money there either

I priced the exact same prescription glasses I wanted on several websites. Definitely avoid Lenscrafters - they are shady - I priced my glasses 3 times on their website and every time, I ended up with a different end price. I did the same with Target Optical - the price was always the same and Target Optical had the lowest price overall. I'm also a Target Red Card Holder and I received an additional 5% off. Glasses were delivered before the expected delivery date. Well made, well packaged

Everything was seamless! My insurance was applied, I paid my portion and received my glasses quickly! Everything you need is on the website!

Seamless and fast!