James C.
HORRIBLE PRODUCT/MATERIAL/QUALITY
This is horrible. The products did not come as ordered, the sizes were all different, the printing is different on each article of clothing, the polo shirt wasn't even embroidered. Save your money. I burned $100 on useless material and print costs. This will be a waste of your money. Insurance on the order doesn't even cover anything with the product. Will never use nor recommend this site. It will not allow photos to be uploaded. Otherwise I would show how horrible it is. - 1stSgt Crawford USMC
Response from TapstitchSep 29, 2026
Hi James, We’re very sorry to hear about what you received. Inconsistent sizing and print results, along with a polo that did not have the embroidery you expected, are concerns we would want to review carefully — especially when you spent around $100 on products you now feel you cannot use. We also saw your comment about wanting to share photos. We would absolutely like to review them, as they can help us understand what happened with the sizing, printing, and polo individually. We don’t want your experience to end with being told that order protection doesn’t cover the issue. Regardless of the applicable coverage, the product concerns you described still deserve to be properly reviewed and addressed. At the moment, however, we haven’t been able to confidently identify your Tapstitch account or order from the information available in this review. We’ve requested additional information through Trustpilot so we can locate the correct order and investigate what happened without making assumptions about your case. Once we’re able to identify the order, we’ll review the affected items and the photos you mentioned so we can determine the appropriate next steps. We’re sorry this experience left you feeling that the products and money you invested were wasted. Thank you for being direct about what went wrong — we’d like the opportunity to properly understand and address it. – The Tapstitch Team