System76 proudly engineers and manufactures premium Linux computers and keyboards at our factory in Denver, Colorado. Our user-driven products, alongside Pop!_OS, give creators, makers, and builders the means to bring forth the future.
System76 (system76.com) has 412 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
system76.com
Website
system76.com
Category
Computers & Phones
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 82% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Battery life is less than expected… but works fine.
Response from System76Oct 16, 2025
Hello! We have an article that has some battery life suggestions here: https://support.system76.com/articles/battery
Our support team will be happy to assist if you believe your battery is not operating at full capacity. Just let us know!
CU
customer
I've ordered from them several times…
I've ordered from them several times and things always arrive in perfect condition and exactly what was ordered. Never had an issue with an order nor has any order been delayed. System76 is great
LV
Laurent V.
Good packing and efficient shipping and…
Good packing and efficient shipping and delivery, love the laptop!
Response from System76Oct 7, 2025
Thank you for sharing your feedback! Enjoy your new laptop!
DL
Douglas L.
System76 provided lots of information…
System76 provided lots of information through the process and made the RMA very easy.
Response from System76Oct 7, 2025
Great to hear! We're happy you were satisfied with our support!
DL
Dave L.
Happy to support an OSS company
I'm happy to support a company doing such good work for the open source community. The laptop I bought 10 years ago from system76 is still holding up quite well.
Response from System76Oct 7, 2025
Wow, that's awesome to hear! 10 years is a great feat and we're proud you're still rockin' that model! Thank you for your continued support and enthusiasm!
DR
Daniel R.
Good Products and Support
I don't think System 76 is for everybody, but if you want a good-quality Linux laptop suitable for an expert with a good ordering experience and good support, they deliver. So make sure that they actually have the thing that you want, but if it _looks_ like what they have is the thing that you want, then it is and you'll probably be satisfied.
I had a very obscure technical question about a very abstruse aspect of the hardware for a laptop model they no longer sell. I doubt I would get anything useful out of most companies with that question. But System 76 support got back to me very quickly with an extremely high-effort & good quality response. It didn't actually solve the problem, but that wasn't really their fault, and it was about as good an attempt as I could reasonably expect under the circumstances.
Response from System76Oct 7, 2025
Thank you for sharing your experience! We're trying to be a great resource for the Linux Community and we appreciate you taking notice. Happy to have you in our community!
CM
Cort M.
System 76 Thelio Prime Elite: Solid Performance, Flawless Pop!_OS Experience
The System 76 Thelio Prime Elite is a powerhouse for Linux enthusiasts. Its sleek aluminum chassis houses top-tier components—Intel Core i9, NVIDIA RTX 4080, 64GB RAM, and 2TB SSD—that deliver seamless performance for coding, rendering, and gaming.
What stands out is Pop!_OS: It boots flawlessly out of the box, with pre-configured drivers for Wi-Fi, graphics, and peripherals. No tinkering required—just plug in and go. Cooling system keeps thermals in check under load.
At $2,500+, it's premium-priced, but the build quality, upgradability, and ethical open-source focus justify it. Solid system, solid OS. Highly recommended for anyone ditching proprietary lock-in. 9/10.
Response from System76Oct 7, 2025
What a great review! Thank you for sharing! Happy to have you in the community and part of the open source revolution!
PH
Phaphone H.
I have two computers from System76
I have two computers from System76, one (desktop) is nearly a decade old. The other (laptop) is 4-5 years old. They both get used everyday. Had an issue with a firmware update on the laptop. I contacted support to see if I could roll back the firmware as a test. Without question, they emailed me the previous firmware to load to a thumb drive. My suspicion about the firmware proved correct and the problem was resolved. These are quality computers for those not wanting a Windows PC.
Response from System76Oct 7, 2025
We're happy to hear that you had a good experience with support! Thank you for sharing!