System76Reviews of system76.com

This System 76 Thelio Mira Elite was the second System 76 machine I've purchased direct from this company. Both times were seamless experiences. Let me talk about quality and longevity. The first one I bought in 2013, and it's still going strong--a laptop. This time, because I am now completely moved to Linux, I purchased my desktop, and both are quality builds with absolutely no glitches, and when a 2013 System 76 laptop winds up having to run a lot of peripherals and heavy software because it winds up being the _only_ machine running and not only upgrades to the latest Pop!_OS without a hitch, but does the whole job set and work flow, that tells you what kind of machines System 76 builds--flawless, long-lasting, and solid. This new desktop, the Thelio Mira Elite? Absolutely quiet and doesn't even blink at running DaVinci Resolve Studio. Multitasking poweruser here who is super-impressed with System 76 builds and with Pop!_OS. Cosmic Desktop has a few issues because it's still in beta, but a couple of quick commands in the Terminal fixes the problems in seconds. Enjoy. These machines are, IMO, the very best made.

I've bought an Oryx Pro in 2021. I mainly did so because I wanted a repairable system that would last long. When it arrived the top of the screen was already loose. Clearly the laptop was simply rebranded since there was still some glue residue of the old logo. But whatever - it was repairable, so I could live with that. Now, five years later, one of the fans was starting to rattle. I looked into the repair PDF I had stored and it described how to replace the fans, and that I could order them directly from support. That just felt good. However after contacting support I realized I had made a mistake in doing business with System76, because they said that this part is not available any longer, and since they wouldn't give me any part specs or model number they implied that there would be no aftermarket for it either. I asked. That means that any device you buy from System76 won't be repairable any longer after just 5 years. It's just a scam if you ask me and there's better products on the market if you don't mind the planned obsolescence. Edit: Added two points for giving me a proper part number for aftermarket.

The unpacking experience was alright. I expected a little more from it. There aren't enough key caps either. The lighting doesn't really illuminate the keys well. The keyboard itself is very expensive. I got lucky and saved a couple of dollars off the price. I do love the sound the keys make when they bottom out. I submitted a review here shorts/FydlX82USwI. I did eventually set it to white, but it's unclear. Whether it gets any brighter, even with the saturation and brightness up.

I have 2 system 76 laptops. One of the chargers died and I contacted them for a replacement.. They told me to find one myself, they did not send a link to an aftermarket charger or anything,.. just said "here are the specs, good luck" ! After spending nearly $3k on their hardware, I expected more from a reportedly high end computer provider.

I recently had to send my laptop back in for repair, and Thomas was extremely helpful to assist me with my issue all the way through, they received my LemurPro on Monday and managed to get my laptop back up and running by performing a fresh install of FedoraWorkStation44 he preceded to tell me that the primary issue was my LemurPro’s USBC charger which originally came with my laptop only charged my laptop up to 10% support tested it on their end, and told me that my LemurPro’s charger had died and they sent me a link to amazon, for which I could purchase the same exact charger for less than what System76 was celling it for. I ultimately ended up buying the charger from System76 directly since my hands are so used to and accustomed to the feel and texture of the charger overall though, i really appreciate there rapid turnaround times

My new desktop with Pop!_OS 24.04 LTS initial setup was not a problem. But within the first 2 weeks I ran into multiple issues with the Cosmic desktop. Once the fan revved up and stayed revved upon login. I power-cycled the desktop and it would not reboot fully; it hung on (initramfs). I had to run fsck to reboot it. Another time PyCharm hung while navigating settings menu and I could not kill it via the System Monitor. I closed all other apps and tried to restart via the start/restart dialog box. Again, the system failed to boot completely and hung on (initramfs). I like the appearance and normal responsiveness of the Cosmic desktop. But I'm now wondering if it should have stayed in Beta a while longer. I'm considering switching to a new desktop environment. Customer service did not get me up and running when I was stuck on the first problem, though they responded fairly promptly to my ticket and my results from applying their suggestions.

Good machines and customer service I bought a few laptops for engineers working on Android OS development. The build quality and performance on those was not very good. I had to switch them over to System76 Mira desktops which *have* been great. Also, while the customer service is somewhat slow, they did help me exchange these out at no charge. Overall happy, given that this is one of the few options out there for such desktops.

Pop not quite ready for prime time. The hardware is as promised and is working almost flawlessly (I did have the thunderbolt ports fail and I had to unplug the power, hold down the power button for 60 seconds to reset them). Pop_OS is still rough around the edges and the new version should not be billed as a beginner distro for people fresh from Windows. There are too many things still missing from Cosmic... an easy firewall manager ("Firewall Configuration" can be downloaded from the Cosmic Store but doesn't run), a way to turn off the window tiling when you move close to the edge of the screen, a way to turn off the password requirement for resuming when the screen saver turns on (and the terminal command results in turning off the screen saver all together), etc. None of these are deal breakers, but are just a lot of frustrations especially to those new to linux.