SW TransmissionsReviews of swtransmissions.com

PLEASE BE AWARE THIS COMPANY IS IN USA AND NOT IN THE UK AND ARE NOT CONNECTED IN ANY WAY.......

Don't trust these people. I paid for a used transmission, after a month I was notified by my credit card company they reimbursed my money. I called them to find out was going on. I never received a call, an email giving me the explanation. They are liars.

So my experience with this company was the same as all of you I paid for a transmission and didn’t get it called and talked to same person both in shipping and parts department I finally got tired of the games so I called my bank and told them what happened they told me they could dispute the purchase and get my money back this was last Friday the 30th of April a little over a month of paying for the transmission I also called the company and recorded them and told them of my banks intentions a half hour after my call I get a email them offering to give me my money back minus 25 percent I refused to sign without talking to them am not giving them 300$ restocking fee when they never sent me anything guess what people as of Wednesday 3 working days after putting in my complaint with my bank my $995 are back in my account talk to your bank they have the know how to get your money back without spending your money on lawyers

Please all be aware that this company is in the USA and not in Exeter Devon the 2 company’s are not related at all

These people are crooks, plain and simple. I will be taking legal action against them.

I think we schould all get together and acre this company the same way they did to us

So let me tell you guys about this trashy company SWT Transmission. I should have trusted the reviews but I went again my better judgement. So, I placed a order on September 10th for a transmission... easy process. Processing and delivery takes 10-14 business days “supposedly”. After the 14th business day i started to call them due to the fact that I had to use a rental car until my car was fixed with the purchased transmission. Now that’s more money being spent then needed. For some reason everytime I called, only one person would answer the phn she had an accent and I think her name was Ashley. Her response to my inquiries about it was, once it’s picked up we will send u an email confirmation that it’s on its way through the third company. Finally after a month I received it on October 12th, went to the mechanic to have it installed turned out I didn’t even need the damn transmission. 1st thing that following Monday mornin I called. Ashely answered again, I told her I didn’t need it and would like to return the part. I explained to her I understood that I will be responsible for returning the part and the 25%. Can u believe I called for 2 weeks and everytime I asked to speak to a manager and was being transferred my calls were disconnected. Someone else finally gave me a specific number for the manager yet every time I called it went to vm. I left numerous msg until I decided to give up, thinking he would call me back. Never did. Fast forward to today I took it upon my self to send the product back through saia but I needed a shipping label from SWT so I called. A guy answered provided him wit my invoice number and he claims he doesn’t have any records of conversations between me or anyone of there reps. Now I work for a bank and deal with customers every day, every call is recorded/monitored and notes are being taken..So you guys mean to tell me every call I made to your company went undocumented??? Then he said I should of had email conversations with the reps... ummm hello no one gave me that option!!!! I am highly pissed and as a customer this is bs and u guys know it, especially since all the reviews are damn near the same complaint. This isn’t the end and I will follow suit with taking this issue to my lawyer. I am a single female with a baby and you guys will not screw me out of my money. I am still waiting for a call back, if nothing happens soon then the company will be receiving a complaint.

They sure know how to take your money. When I called to order a transmission they where so polite and I was told when I ordered my transmission on 11-3-20 I would receive my transmission by 10 to 14 business days. I got my transmission on 12-3-20 a month later. When it arrived the parts from outside where rusty my mechanic recommended not to put it does not look like a good tranny. I said go ahead with confidence put it in if there is something wrong with it I have a 1 year or 12,000 mile warranty. Well it got put on and I should have listened to my mechanic it wasn't shifting properly the oil in that tranny was black . It was making a noice when driving over a certain speed limit. I called them and they said well we need a diagnostic report so I took it to a Dodge dealership and they said it needs to be rebuild and it will cost me close to 5,000 dollars. I send them the report and the supervisor Scott said I was denied because your mechanic never changed the filter and the whole tranny messed up because of it. I told him really because of that he said yes and was very rude and loud about it and then just hung up the phone. I even asked for a replacement all Scott did was hung up the phone. This company is all about making money