SW TransmissionsReviews of swtransmissions.com

THIS COMPANY IS IN USA NOT UK and are unrelated

PLEASE BE AWARE THIS CONPANY IS IN AMERICA & NOT RELATED TO THE EXETER ENGLAND !!!

Liked the booking via messaging as hate speaking on phone. Prompt reply and straight forward communication. Dropped van off night before with no hassle. They kept in touch with progress and went above and beyond with the work carried out. Picked up after hours with key safe option and drove sweet as anything coming home. Would highly recommend to anyone

STAY AWAY FROM THIS COMPANY. Two weeks after ordering a transmission, I was told it was on a trailer and a tracking number would be made available shortly. When I asked what carrier was being used so I could call them directly, I was told a tracking number was not available. I've worked in the shipping industry for almost 15 years, so I knew this was a lie. A tracking number is generated as soon as freight is put on a trailer. I started researching this company and found some disturbing facts. Ended up canceling my order and was charged 25% restocking fee. Will dispute with credit card company and see where it ends up. In 2017, the Wisconsin Attorney General filed a complaint against SW Transmissions for deceitful business practices. Just google SW Transmissions and read the complaint.

They took the money for the transmission and then delayed over a month and a half, would not get me to anyone who would answer a phone or return my call. Today I was able to get elevated to a manager who looked further into the concern. They screwed up the transmission in the process of rebuilding, blamed it on the shipping department and refused to tell me until today which they just informed me was going to result in a refund. Absolute horrible experience worst customer service. DO NOT BUY FROM THIS COMPANY!

Best thing is to file a complaint with the attorney general I did so on a Friday night and got a full refund on Tuesday afternoon the whole ordeal cost me 2 months with no truck still not fixed just got a reman from auto parts yesterday took them 7 days to deliver and trans came from California stay away from cwtransmission save a lot of grief

This is the worst company they are connected to Premium who takes your money tells you in 7to 14 your package will deliver and you will get $350 back for your core not true Premier ordered from All Foreign auto in Pennsylvania and they don't give a warranty or money for the old core please beware Sw Transmission and Premier are the same and they scam ppl You can never get intouch wirh anyone Dale Jones ,Alan ,Steve Lisa from parts they are all liars Don't trust them I've been dealing with this since June 2023

The world need to know SW Transmission also online known as Quality Used Transmission is a nationwide scam. Either you get junk parts or lose your money. I don't see how the Feds haven't shut them down. If you purchase something from them after reading this review, it's your own damn fought.