SW TransmissionsReviews of swtransmissions.com

STAY AWAY FROM THIS COMPANY. Two weeks after ordering a transmission, I was told it was on a trailer and a tracking number would be made available shortly. When I asked what carrier was being used so I could call them directly, I was told a tracking number was not available. I've worked in the shipping industry for almost 15 years, so I knew this was a lie. A tracking number is generated as soon as freight is put on a trailer. I started researching this company and found some disturbing facts. Ended up canceling my order and was charged 25% restocking fee. Will dispute with credit card company and see where it ends up. In 2017, the Wisconsin Attorney General filed a complaint against SW Transmissions for deceitful business practices. Just google SW Transmissions and read the complaint.

They took the money for the transmission and then delayed over a month and a half, would not get me to anyone who would answer a phone or return my call. Today I was able to get elevated to a manager who looked further into the concern. They screwed up the transmission in the process of rebuilding, blamed it on the shipping department and refused to tell me until today which they just informed me was going to result in a refund. Absolute horrible experience worst customer service. DO NOT BUY FROM THIS COMPANY!

Best thing is to file a complaint with the attorney general I did so on a Friday night and got a full refund on Tuesday afternoon the whole ordeal cost me 2 months with no truck still not fixed just got a reman from auto parts yesterday took them 7 days to deliver and trans came from California stay away from cwtransmission save a lot of grief

This is the worst company they are connected to Premium who takes your money tells you in 7to 14 your package will deliver and you will get $350 back for your core not true Premier ordered from All Foreign auto in Pennsylvania and they don't give a warranty or money for the old core please beware Sw Transmission and Premier are the same and they scam ppl You can never get intouch wirh anyone Dale Jones ,Alan ,Steve Lisa from parts they are all liars Don't trust them I've been dealing with this since June 2023

The world need to know SW Transmission also online known as Quality Used Transmission is a nationwide scam. Either you get junk parts or lose your money. I don't see how the Feds haven't shut them down. If you purchase something from them after reading this review, it's your own damn fought.

They need to get quality parts like they advertise. I just wish I had thought and read reviews about them before I ordered my part. I ordered ot Sunday night and I went back to check on things and remembered I didn't check reviews for this company and when I did I called first thing Monday morning to cancel my order knowing they hadn't had time to do anything with my order. I was sent from person to person but finally got it canceled. My payment hadn't even processed yet and they still charged the 25% fee which was my fault for not reading the reviews but at least I didn't get taken for the whole amount of the part by receiving something that probably wasn't going to be worth it. DO NOT DEAL.WITH THIS COMPANY

Same as everyone else sent them 2700 dollars waited a month then said they where cleaning it wink wink .They ended up getting me for 200 in the end for restocking fee thats there whole scam . aNYTHING THEY ACTUALLY SEND IS FROM A JUNK YARD THEY HAVE NEVER SEEN IN REAL LIFE AND HAPPENS TO HAVE A PART THEY AN MAKE A 50PERCENT MARK UP . Problem is like my situation the part is only available from Subaru .

I was told you have a parts and labor warranty. It is on your website you sent me a bad transmission your manager Sancho will not return. My calls have been calling for a week leaving messages sent emails I spoke with him. One time told me he would take care of my issue that day, he is a liar. Your parts department will pick up the phone after two rings your warranty department will not even pick up the phone. I have bought 20 to 30 engines from you and 20 to 30 transmissions from you down. You were going to screw me on the labor , you just screwed yourself because I will never ever buy another part from you ever again my last invoice number was 402882. You will not screw me again it’s sad when a business treats, their customers this way, and I have been a very good customer for the past 10 years.