SW TransmissionsReviews of swtransmissions.com

January 2022 The first week of January I purchased a Mini Cooper S engine with 50,000 miles for 4,000 grand. The engine finally arrived mid February But the engine was unable to start up in the car this was due to the engine being faulty, having a low compression. This meant we had to send the engine back and sw transmissions needed to make a payment to my mechanic, due to them installing the engine and having to take it out because it was faulty. It took the company till the end of March to finally contact me and inform me about the next shipping of a new engine to replace their faulty one that they provided me with. May 2022 The engine finally came after ordering it in January. Looking forward to finally picking up my car only to find out my mechanic can not release my car until SW TRANSMISSIONS pays them for the first engine installation of work labour. I have tried multiple times to contact Sancho and SW TRANSMISSIONS. As a company they are very unprofessional, they lack communication, the fault any type of system in helping their customers, their engines are faulty. They need to take responsibility as a company and pay for the warranty bill to my mechanic which was promised when I first purchased the engine back in January. If anyone knows how to get hold of this company to make this final payment please let me know. But for now please never purchase something from this company they will provide you with your item 6 months later with no communication of any process and the engine might not even work. I’ve wasted 5 months of waiting for my car to be fixed This company is awful

They never ship your transmission then they cancel your order then they charge you 25% for restocking fee Going to the bank going to fight them and calling Better Business Bureau and police

Pure scam. Stay away from SW Transmissions. I purchased a transmission from SW. Took a month for them to ship it. My car when repaired didn't need a transmission so I returned it. SW's contract does state all returns will incur a 25% processing fee plus the cost of shipping both ways. The used transmission I purchased cost $1,220.00 and I received a $425.00 refund. SW would not disclose the shipping costs. A 25% processing fee is absurd. I paid $490.00 for shipping and a $305 processing fee. That comes to $795.00! No one will answer calls or assist in any way. After multipole emails to their shipping and parts groups I finally received a refund a month after the transmission was returned. If I hadn't contacted SW I never would of received my refund. Many complaints state they never received a refund and SW give people the run around and sells not workable parts or the wrong part and is you return the part you still pay the processing fee and shipping charges for their error. At least I received a small portion of my purchase back.

ordered and paid for a transmission after 12 days i did not hear they shipped it. I called them and asked where the transmission was in shipping and they said it would ship next friday .5 days from now. another 14 days for shipping would put my repair out 30 days, very unacceptable. I dont believe they have the transmission in the first place, this is a scam company

Tried to get a trans from these people they would not give me the correct vin number so to check fit as ford used several different transmission in their hybrid.

All the people they have scammed include me. We need to file a lawsuit and get our money back!! I called sent pics and called again. Sancho never answers the phone and the assistant supervisor said it was up to him to resolve my issues and send m a replacement transmission for the garbage one they sent me. It should be against the law to scam people like this. This company needs to be shutdown and people paid back the money they are owed by SW Transmission!!!!! What a joke!!!!!

Ordered a transmission and never completed the transaction. Didn’t even fill out shipping info. Canceled immediately and still received only 75% of money refunded after 14 days.

I purchased a transmission for my 2007 Chevy Suburban without reading the reviews first. I admit I was a little worried after ordering and then reading the reviews. However, I contacted the company about delivery and they kept me informed as to the progress. Then I received my tracking number and the transmission was actually delivered that same day! Delivery took place one week before the quoted delivery date. Transmission is in excellent condition and very clean. I would definitely buy from them again. 5*****