SW TransmissionsReviews of swtransmissions.com

I'm so glad I looked at The Reviews.. Smh

THE ONLY REASON I GAVE 1 STAR IS BECAUSE I HAD TO DO SO TO WRITE A REVIEW . STAY AS FAR AWAY FROM THIS PLACE AND THE PEOPLE THAT WORK THERE . ME AND MY DAUGHTER GOT A TRANSMISSION FROM THEM FOR HER CAR . IT TAKES WELL OVER A MONTH TO GET THE TRANSMISSION SHIPPED OUT . THERE EXCUSE WAS THEY HAD TO TEST THE TRANSMISSION TO MAKE SURE IT WAS GOOD . THE SHOP PUT THE TRANSMISSION IN AND IT WAS BAD . WHEN SHE FILED FOR THE WARRANTY IT TAKES THEM 3 WEEKS TO GET BACK TO HER . THEN THEY TELL HER THAT THE WARRANTY WAS VOID BECAUSE IT HAD NO TRANS COOLER (WRONG THE SHOP PUT A BRAND NEW TRANS COOLER ON THE CAR WHEN THEY DID THE JOB) IT WAS JUST A WAY TO SCREW SOMEONE ELSE OVER . NOW MY DAUGHTERS OUT $3000 . JUST BECAUSE SHE DIDN'T HAVE TO PAY FOR THE TRANS COOLER . THE SHOP GAVE HER A PRICE TO DO THE JOB AND LIKE PEOPLE SHOULD DO , THEY STUCK TO THERE WORD . SO THEY DIDN'T CHARGE HER FOR IT . WHATEVER YOU DO STAY AWAY , IF YOU WANT TO DEAL WITH A CROOKED , DISHONEST COMPANY THIS IS THE PLACE TO GIVE YOUR MONEY TO . BECAUSE THAT'S WHAT YOU WILL BE DOING , UNLESS YOU GET LUCKY AND GET A GOOD TRANS THE FIRST TIME , DON'T TRUST THAT THEY TEST THEM EITHER . IF NOTHING I SAY GETS ACROSS TO YOU , JUST PLEASE GO TO THE BBB WEBSITE ( BETTER BUSINESS BUREAU ) GOOD LUCK

Terrible customer service. Bought one of their transmissions. I paid 1045.00 for it. I received it late and when it got there I returned it the same day because I couldn’t use it. Unfortunately I hadn’t noticed it was an automatic transmission. I made a mistake in ordering but the company decided to not just charge a stocking fee, they charged to ship it both ways. So from 1045.00 they want to return 297.00. When I called the company the manager was extremely rude. Don’t do business with this company. Go to a local shop, take your vehicle there and order it at the place. I don’t recommend a business that don’t try to work with its customers.

The "A Grade" transmission they sent me was filthy and badly rusted. Looked like it had been left out in a field exposed to the elements for years. Transmission burnt up inside. RUN away from this company in the other direction.

Please DO Not use these people — they do not pride themselves to be the best — or anything they say on their website. I got a transmission from them that after we put it in we found out it was bad and they did send another but not for 12 days . So a month after ordering the first transmission I finally have one that is good but broken electrical fittings on it. Then they only pay 1/2 of my labor bill for the second time it was put in . They never answered a phone message or emails sent to them ...... horrible service —- if I could put a negative star I would .

I too was scammed by this company - they sent Abad trans. and numerous calls are not returned emails not responded to. They are all too happy to take your money and run rather than even pretend to care. I'm now sadder & 1K poorer....

LIARS AND THEIVES!!!!! I would give them NEGATIVE 5 STARS if it was possible. Absolutely do NOT purchase anything from this company! We purchased a Tranny from them, it arrived and when we PAID a mechanic to install it, he realized it was a worthless, inoperable piece of crap!!! We called to get our money back. NOPE. We have been calling them for THREE MONTHS to get a replacement sent, which they promised they would do, and we are STILL WAITING. Every time we call to check on our replacement being shipped out, they give us YET ANOTHER excuse as to why it hasn't been shipped yet: Cant mail out cuz of holiday, cant send out cuz Shipping Dept system is down, cant ship out cuz Manager has to approve, cant ship out cuz PO# hasn't been assigned yet...blah blah blah. The ONLY thing they are good at is transferring phone calls to non-working voicemails and coming up with excuses as to WHY they haven't lived up to their end of the deal, and NOT returning phone calls. WE have called them SEVENTEEN TIMES to inquire about our replacement tranny and left msgs and been given the run around.....THEY ARE NOTHING BUT LOW LIFE, MONEY STEALING CROOKS!!!!! This company is a TOTAL SCAM AND SHOULD BE SHUT DOWN IMMEDIATELY!!!!!!

I should have read the reviews before using these people. Same disgusting behavior: Bought a transmission; Shipped to home; third party shipped it; not on truck; not at dock; cant deliver to home; Gets delivered to nearby gas station; have to pick it up. Finally put in and the pump is bad (transmission repair and tester shop said so). Dealing with the warranty J erks is ridiculous. You have to have this, and that, and oh 25% fee for taking the piece of C rap back. NEVER USE THESE PEOPLE.