George D.
I'm still waiting....................tick tock tick tock.........
After sending me the wrong watch on a Saturday (women's watch instead of men's watch), I am still waiting for the correct watch to arrive. Swissoutpost promptly responded to my email at 8:30 am on Monday which I was happy about, but instead of overnighting me the correct watch because of their mistake, they waiting until Wednesday to mail it regular snailmail. I finally got the watch today a week later and it is the correct mens watch, but guess what, it does not work. Battery? Great job Swissoutpost, great job. I will update as I see what service they provide with this nightmare order.
Response from swissoutpost.comDec 10, 2013
George, we are sorry we shipped the wrong watch, and I told the team that when we make a mistake, to ship the replacement right away. It was ticking when we sent it. As Rob said, we'll refund you the cost of a new battery or send you a replacement. Sorry this did not work out well.


