Swimsuits For AllReviews of swimsuitsforall.com

Super disappointed This is the 2nd time my international order has just got lost in mail. Sure they refund the money, but who wants that secondary prize after all the hours scouring online. Customers are okay with paying for a quality good, we will be okay with paying for tracking too. Just the flat out we dont track is so clinical Very sad.

I have been shopping with Swimsuits For All, and their many related companies (Woman Within, Full Beauty, Roamans, etc.) for years now. I swim a lot and purchase a LOT of suits. I have never once had a return problem until now. I purchased 3 swimsuits in the size I regularly buy. Every single one of them were FAR smaller than the same exact suit, same exact size as I had previously purchased. I sent them back for an exchange. Got the replacements: one of which was just as bad sizing wise. I returned that one for a store credit, which now I will never use. That was a month ago. Today I received all three of the original suits back in the mail with a note saying that they were "old/worn merchandise" and were refusing the return...AFTER they had already charged me for and shipped the replacements. Called customer service wanting to know what the hell was going on. I was told that they recently changed their return policy from 90 days to 60 days, and apparently in the chaos of the holiday season I missed this new deadline by a couple of days. I own a retail store, it was December. It didn't occur to me to check and see if they changed their return policy. I was told by "Eric" that a lot of this has been happening, but too bad, nothing can be done. Oh, and "Sorry for the inconvenience." I guess each and every time I make one of my many purchases from any of these companies, that I must thoroughly read every bit of their website to be sure they haven't changed their policies. I have been regularly buying about 80% of my clothing from these companies for about 10 years now. I swim about 4 times a week and go through bathing suits fast. I can't begin to guess the number of times I've recommended Swimsuits For All to people at the aquatic center. I'll be letting everyone one of them (some who started shopping with them) know that this is NOT a reputable company any more. Great job Swimsuits For All! Not only have they lost a long time customer of ALL their brands, I will be canceling all of their branded credit cards and will be certain to spread the word that none of these companies can be trusted. Don't shop here. Update: 2-2-19 Swimsuits For All saw this review... and subsequently refunded my money in full. Wow. So nice to know that every now and then a business actually cares about a customer. Changed my rating from 1 star to 4 stars.

I am a swimming 62 year old size 18 senior who ordered from Swim Suits for All for several years with very good results; I always had so many compliments on my suits that practically everyone in my weekly water aerobics classes started to order also. Then everything went downhill faster than being on a luge run in the olympics. When I received my order everything was wrong, not the suits I ordered, not my size or even my name on the shipping info. Customer service said I had to return ship it (at my expense) and reorder my items. By this time my items were at a higher price and they would not honor my original order price, this is purely an illegal BAIT AND SWITCH tactic. It also took me several phone calls and e-mails to get the correct credit amount back to my credit card. To say nothing of being reimbursed for the cost of shipping back their mistake. I discovered the CEO name and wrote him a letter, no response from Customer Service, sure my letter was in a dead file.I have discovered other websites for the same suits carried by Swim Suits for All. Treated very poorly after being a loyal 6 year customer of about 4 -6 suits a year.

Okay I’ve just read so many negative reviews. Are the responses from the company real? My experience with this company is different. I have ordered many many suits with many different sizes. I should have returned most of them because sizes were small or weird fitting. But I didn’t because I didn’t want to go thru what everybody else has with returns and S & H. I wore a one piece l last summer and I had to throw it out by end of summer. It faded and looked like crap. So lesson learned, order from Amazon, same models are there with same suits. Unbelievable!

UPDATE: After the below review posted, I was contacted by Jessica in the corporate office of Swimsuits for All.She verified the information in my post below, could see that the e-credit had not been used and re-issued an e-credit in the amount owed to me. Since I really like the suits I've ordered from them (true to size and as described), I will update the overall rating to 4 stars. It's only missing a 5 because of the issues below. I am impressed that the company has made this right - that goes a long way in my book. ORIGINAL POSTING ON Jan 4 2019: To be honest, I had very good luck with this company up until now. In 2016, I mailed back suits that didn't fit and was issued a credit in the form of a gift card (via email) for $78.25. In the ensuing two years, I had no need of a swimsuit and my size kept changing, so I didn't use it right away. In the meantime (the gift card never expires), I had a computer crash and lost the email which contained the login and PIN number. I called Customer Service and worked my way up to supervisor. That woman told me, in a not very friendly way, that they only keep information on the gift card for 90 days. Yes,they can see that it was for $78.25 but they can't give it to me because they already issued me the credit in the form of a gift card, which I lost and that's my problem. Be sure if you are returning, that you pay the shipping costs and make them refund the $$ to you ... DO NOT accept a gift card. Any issues after 90 days you are on your own.

This is by far the worst online shopping experience I've ever had. I ordered my swimsuit on the 27th of November, the company ship it on the 3rd of December and I got my order on the 27th of December. IT TOOK THEM A MONTH TO DELIVER. I have complained to the customer service(which they took 2 days to reply) and they say they can't do anything and tell me to come back to them if I still haven't recieve my order on the 7th of January! What a bad customer service. The swimsuit itself it's not worth the price, the material feels cheap, the sizing is not what they said on the website(I did measure carefully). There's this extra fabric on the boob area that made the whole shape of the top weird. I had such high hope for this company but this is hands down the worst shopping experience and customer service I have ever encountered.

DO NOT ORDER FROM SWIMSUITS FOR ALL - This company is making a load of money off of trusting customers. They have a beautiful website that is very enticing and professional looking. They say they have a hassle free return policy. Sounds good, right? Well, don't be fooled by the website, pretty pictures and lies about return policies. This is my experience: first is delivery. It took THREE WEEKS for my items to arrive. I checked the website and with FedEx, and it took one week for Swimsuitsforall (SFA) to process my order, and then they shipped the items the cheapest way possible, so that took another two weeks for delivery. The merchandise: it's completely hit and miss. The sizing is completely INACCURATE. I ordered 10 items and only 2 fit!! I measured carefully, got a friend to measure me to be 100% certain, and I poured over the reviews. Still most items did not fit. As a matter of fact, I ordered a few items that were identical but just a different color, and they fit completely differently! That is ridiculous. Also, all the cover ups I bought were cheap and flimsy and so poorly sized my husband and I were laughing out loud at how ridiculous they looked. BEWARE, they make their coverups look fabulous, but you get cheap poorly sized made in China garbage. Many of the bathing suits are actually pretty and decent quality, but they are not true to measurements, NOT EVEN CLOSE, so they won't fit you and you will have to try and return your order. THIS IS WHERE THE REAL SCAMMING STARTS. You have 60 days to return it, right? WRONG. That is a purposeful TRICK. The 60 day clock starts ticking from the day you place your order. Remember what I said earlier that it took 3 weeks for my items to arrive at my door? Well, that counts as part of the 60 days. I returned the items one week after and sent it Express to arrive 4 business days later, with tracking and insurance. Swinsuitsforall now has the items in their warehouse since my courier confirmed it has arrived. So, what has happened? NOTHING. My box of items is sitting in their returns warehouse waiting to be processed. The 60 day clock is almost done so if they do not get to my box before the 60 days is up, I get ZERO refund. Read all the reviews below. This is exactly what happened to them. They do not process the return quickly, so the clock runs out and they keep your money! THIEVES. Also, I posted reviews on their website and guess what happened? They posted ONLY THE POSITIVE REVIEWS. The reviews that I wrote that indicated that an item was poorly sized or was cheap quality NEVER GOT POSTED. NEVER. I even submitted the honest but negative reviews about the products (not the service) under different names, and not a single one was posted by SFA. BOTTOM LINE: DO NOT BUY FROM THIS COMPANY. THEY KNOW THEY ARE SELLING PRODUCTS THAT ARE POORLY SIZED AND THEY ARE MAKING MILLIONS OF DOLLARS OFF OF ALL OF US WHO ARE TRUSTING THEM AND GETTING FOOLED BY A GLOSSY WEBSITE AND A SUPPOSED HASSLE-FREE RETURN POLICY.

Wish I checked reviews before I ordered from this site. Somehow 2 of each suit was added to my cart. I immediately emailed the company, received a standard response. "Someone" replied 2 days later and said SOL its already shipped. Yet, I didnt receive an order shipped email until 2 days after that! Shipping took longer than quoted. An extra $70 in duty. Nowhere on the site did it say that free shipping was for the US only. Never again! Order #: 181208-WWPZG  Fix this! I'm out $400, nothing fit!