Best L.
BUYER BEWARE
I would give this company a zero if I could. I placed an online order for an e gift card on Dec 23rd. I called first to verify that I would receive the email with the gift card before Christmas. I was told on the 23rd I would receive the email within 24 hours. On the 24th over 24 hours later, I called customer service to see why I had not received the email with the gift card. I spoke to Kris. She said the order was not processed. I told her it was processed because the money was out of my account. She said I would have to talk to the customer service department that handles problems with orders, and they were closed until the Monday after Christmas. I told her that was unacceptable and asked her to cancel my order since I was going to have to buy another gift. She said she didn't have the authority to do that, so I asked to speak to a manager. She put me on hold, came back and said a manager was unavailable. I asked to leave a message for a manager to call me back, and she said they don't call back. I am out the $100 until after Christmas and there is no one to help me with my order. I will never order from them again and no one else should either!!!



