This company does not offer refunds, only gift certificates for future purchases. The big problem with that is they don’t honor their own gift certificates when you attempt to use them. I have been dealing with their customer service for over two months to get a resolution to my gift certificate problem. I will never order from this company again.
MF
Melissa F.
DO NOT ORDER FROM SWIMSUITS FOR ALL!
Why I did not listen to the negative reviews before ordering from this scam of a company! I paid for 2-day shipping and did not get the merchandise for over a month! They did not refund my 2-Day shipping cost. They also sent the wrong item and would not give me a refund or correct it. Horrible company and customer service.
JR
Jean R.
This company is horrible.
This company is horrible. They charge you for shipping then if you need a refund, they charge you a large fee to have it refunded to your credit card. If you opt to take a refund in different merchandise, you then have to pay for shipping again. They are actually crooks. Without your permission they sign you up for a club membership that costs around $16.00 monthly. It is really hard to get it cancelled and impossible to get a refund for those charges. And in my sisters case they stopped for a month and then started charging her again. And usually you can find the exact same swimsuit on Amazon. DON’T USE THEM. You will be sorry.
DM
Denise M.
Beware
First time ordering and they sent me the wrong item. Return was easy enough but they charged me $10.99 for their mistake. To make a long story short I've called three times and been assured I'll get all of my money back but it's been 14 days since my last call and I still don't have a full refund. Beware.
CB
Chyrl B.
Do not order from these people
Do not order from these people. I received a communication stating that my order shipped on January 16th. That never happened. I contacted customer service and they gave me another shipping tracking numbers stating that it had shipped on the 16th. Wrong. It was a different tracking number. They never gave me any indication as to what happened to the first shipment and the second tracking number indicated that a label was created on the 19th. I emailed them again pointing out the two tracking numbers both of which just show labels created and I'm still waiting for a response.
NB
Nicole B.
This is the worst company that I have…
This is the worst company that I have ever dealt with. I placed an order using super fast delivery, which I was willing to pay a fortune for. 24 hours later they decided to contact me about an issue with my order and inform me that there was no way that my order would possibly get to me in the time frame promised. They offered absolutely no recourse for this nor did they attempt to make anything right. To make matters worse - their customer service representative called me from a number that came up as a potential scam number on my phone asking me to verify my full credit card number over this phone. This entire company is a SCAM and everyone should be aware.
MR
Michele R.
I have ordered from this company…No exceptions
I have ordered from this company several times. Will never order again. Purchased a tankini and bottoms didn't work so drove an hour to return at the only location. Ordered a second tankini and bottom, very long time for delivery bottom much better but instead of top they sent a pair of really ugly shoes. Arrived a day before heading on a 7 week trip. Shoes have to be returned before tanking will be shipped no exceptions to 60 day return. I have to rely on my 86 year old aunt to drive an hour to try and return the ugly huge shoes. Done, done done with all their companies.
KB
Katie B.
The worst.
Like many other people, if I could give them 0 starrs I would. Historically, I've never had a problem with them, but these last 2 orders have been horrible. First order was Dec 1 with standard shipping, which said to please allow up to 20 business days. I kept checking and it would continuously say not shipped. Fast forward 4 weeks and I call and they said that they emailed and called me - which they didn't- on Dec 2 to verify my debit card. At this point, I'm leaving for vacation in 8 days. I request them to cancel the order so I can reorder with the fast shipping. I do this on Dec 27, pay $43 for super fast shipping, and it still says not shipped. Just got off the phone with Mary from customer service who tells me I didn't opt for super fast shipping and that I placed the order of the 28th. I tell her I'm looking at my confirmation email and she is wrong. We argue about that, then she tells me it warehouse has pulled the items and if I don't get them in time to call them back for a refund. It made zero sense, she kept changing her story, I asked to speak to a Supervisor and like others, none were available. FRAUD, SCAM, TERRIBLE.