Swimsuits For AllReviews of swimsuitsforall.com

Customer service won't reply. Lost $40 due to their outrageous cost of shipping. Poor return experience and poor quality clothes would rate a 0

Deceptive return policy. Says free returns in the policy and it costs me $10.99 to get credit back to my credit card. Will never use again. So sick of scammers.

AVOID!! Got catalog, wanted more product info, went on line and ordered...$186.16. Then noticed catalog offered code for free shipping over $79. Called customer service to question why prom code not on line...amend my order. Told me order already in process not possible. Asked to speak with supervisor, none available. Requested call back to me...no. Told to call back after lunch. Doubt we were in same time zone!! Called back new rep, told me he would waive $24.98 Shipping. Asked for email to that effect, never arrived. Statement came yesterday, no amendment. Called again and told not possible to refund shipping. Asked for supervisor, none available. Was told no record of previous calls. Transferred me to complaint resolution. Told nothing could be done. I suggested Catalog codes should also appear online. Offer was valid until 4/15/24. Sending all back with restocking fee of $10.99 plus shipping. $35.97 later plus shipping and no suit! WHAT! NEVER AGAIN! Guess I'm helping pay salaries for shippers and incompetent customer service. I want no part of Swimsuits for All and their products.

Ordered two tankini tops. Product is great quality. Not at all happy will arrival of product, took over two weeks to arrive, was total I would receive an email with order #, never received. Finally got a hold of customer service they were able to provide order# and total me it was on its way. Once I received, unfortunately they were two small, first of all shipping is high, then when I wanted to exchange for size was told I would be charged a restocking fee even though I was going to exchange for size. Ended up canceling the whole order with it costing me 14.95 to ship and 10.99 to restock. Total of 25.95 for nothing but frustration. So u better be sure of ur size before u order. O yeah I could have gotten a refund with their e-bay card but then I had to buy with their companies. Too many easier alternatives out there to use than this.

Ordered a swimsuit and did not receive it. I called Customer service to inquire and was told they would mail an affidavit for claim of refund. Re-ordered the suit because I needed it for a trip. Completed the affidavit and returned, they never received it. The poor customer service led me to dispute with my credit card, won the dispute; end of story no. They circled back and wanted payment claiming I received the merchandise. I disputed with them directly, nope. Now they have sent me to collections. I have now engaged an attorney to resolve this matter. I am sorry if you have a high chargeback rate, but I did not order this and claim to not receive it for free merchandise. I don't need 2 of the same suits. I truly didn't receive this merchandise order. You cannot provide proof of delivery - you keep saying when I received it based on the information in the computer. I see most every delivery truck that is in the cul-de-sac, and alerted of every one of them by my dogs.

Disgusted by their return policy. Cost me $10.99 to return a bathing suit that was on sale for $16. And when I tried to enter the "order number" there were so many numbers (invoice, customer and who knows what else) I could not get it to work. Had to use email

This use to be not a bad company before...Their customer service has always been bad ! Im having issues with them right now...no invoice, but they took my money..Im in Canada, so they gave me a number to inquire with there international people...The number went to a pharmaceutical company...not affiliated! I will be surprised if i see my order...

Total scam of a company. I noticed a monthly charge on my statement. When I called they told me I signed up for free shipping membership in 2022. I never did. They said they will only refun 11 changes out of 20. Complete fraud. I’ve scoured the website and there is no place where it gives one an opportunity to choose this. They said it only happens after you place the order. So clearly no one is electing to do this if you have already made the purchase. Complete fraud. I will take them to small claims. I will die on this hill.