Swap.com - Online Thrift & ConsignmentReviews of swap.com

Love this site! Great finds on NEW clothing for my grandkids. Quality clothing, shoes and accessories. They also often have promo codes for savings!

I like a good deal and have committed to buying used as much as possible. I originally started buying from swap on ebay before trying their website. Well, ebay's shipping guidlines make all the difference. On their website I was prompted that if I signed up for text alerts I could get 30% off my order. The code didn't work so I responded to one of the half dozen texts they sent me in the first 20 minutes. Person on the other end was like "let me look into it" then nothing and nothing and nothing. I finally placed my order without the discount. And nothing, it never shipped. I texted again and they said it usually takes 3 to 4 business days, well at that point it had been six business days..."let me look into it." Nothing. Next day I get a tracking number with a delivery date more than 10 days out. That was 4 days ago and as far as I can tel the only thing that has been done in terms of shipping is a label has been created. If I order from them again I will go through ebay, since they have to abide by ebay's shipping terms.

I really enjoy shopping at Swap.com. The pictures and descriptions match the products that arrive. The pieces I get are a great value for the price. I had one small error on my last order, and Swap.com fixed the issue right away. I am very happy and can't wait to place my next order.

Swap.com needs to require higher standards on their products. The garments stink. I have order several times and received dirty clothes. There is nothing more disgusting and disappointing than opening the little smelly bags they send. Also! You WILL RECEIVE ORDERS that conveniently have your favorites just dissappear from your order and THEY DO NOT NOTIFY YOU BEFORE SENDING YOUR ORDER. YOU JUST DONT GET IT. Weird. It's hit or miss. The prices are NOT THAT GREAT. THRED UP ROCKS! Thred up has MUCH HIGHER STANDARDS....and you ALWAYS GET WHAT WAS IN YOUR CART AT PURCHASE. ALWAYS!

still have not receved my entire order missng coats pant shorts shoes with no explanaton of what happened these items were gfts that need by august 12,2022 also need to return tems that are too small have addressed these concerns in prevous messages with no response swap used to be my go to for clothing and shoes but order fulfillment has drastically declned i receve boxes that are not even secured properly VERY UPSET/ANGRY/DISAPPOINTED

Very happy with my order! Everything was in very good condition. I had one item that was way too big but it fit my daughter. The prices were so great and !arrived in about 2 weeks- I will definitely order again!

The quality of the clothes are not as good as it used to be. Photos are not so great with black clothing. Womens clothing being mistaken for childrens happens too often so biting a childrens sized 10 and getting a woman’s sized item is disappointing.

Received my order every item was as pictured and stated in the description. I love that I was able to get jackets and Winter Wear under 10 bucks for each item very affordable as well as a brand new pair of shoes under $10 all of the items are plus size which usually cost way more but on this site they're very affordable thanks for the affordable prices and the great great quality!