Swanwick Sleep Reviews | Read Customer Reviews of swanwicksleep.com

Swanwick Sleep Reviews | Read Customer Reviews of swanwicksleep.com

Swanwick Sleep reviews

84 approved reviews, newest moderated first

Laura
Jan 14, 2025
Experience was great!
Experience was great! My blue blocker sport version fit perfectly and are well made. Thanks!!
Response from Swanwick SleepJan 15, 2025
Thank you so much for sharing your positive experience! We’re thrilled to hear that your Blue Blocker Sport glasses fit perfectly and that you find them well made. Your satisfaction is our top priority, and it means the world to us to know you’re happy with your purchase. If you ever need anything else or have questions, please feel free to reach out. We appreciate your support and look forward to serving you again!
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Richard Quan C.
Jan 14, 2025
This place is terrible
This place is terrible. I have been waiting more that a month. I bought glasses at the beginning of December 05, 2024. I was sent an email about the Canada post strike, Dec 13, 2024 which I understand, but I track my package and it never left the US, and then 2 days later the strike was over. That was 1 month ago. I track the package today (Jan 13, 2025) and it is still in the US. Sent an email to them, no response.
Response from Swanwick SleepJan 15, 2025
Hello Richard, I’m truly sorry for the long wait and for the frustration you’ve experienced. We understand how disappointing it must be to track your package and see no progress, especially after our initial email about the Canada Post strike. I want to apologize that our previous message may have landed in your spam folder—we realize this only adds to the inconvenience. Please know that our Customer Service team is actively reviewing your order status, and someone will reach out to you shortly to discuss next steps and ensure you’re taken care of. We genuinely appreciate your patience during this time and are committed to making this right. Thank you for giving us the opportunity to improve your experience. We value your support and look forward to resolving this issue as soon as possible.
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Judy
Dec 31, 2024
I love this new night light…it is…
I love this new night light…it is allowing us to have a light showing us the way in our bathroom at night, yet does not shine so brightly to keep us awake in our adjoining bedroom. Game changer..and such an easy adjustment of brightness desired.
Response from Swanwick SleepJan 1, 2025
Thank you so much for sharing your experience with our night light. We're thrilled to hear it's providing the perfect amount of illumination for your bathroom without disturbing your sleep—just what we aimed for! It’s wonderful to know that adjusting the brightness has been simple and effective for you. If there's ever anything else we can do to enhance your experience, please don’t hesitate to let us know. Thank you again for your kind words, and we hope you continue to enjoy your new night light!
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M.Y.
Dec 29, 2024
Superior product
Wow - what a difference in quality. Very glad I spent the money. I have thrown out my cheap knock-offs! Customer service was also very helpful and accessible.
Response from Swanwick SleepDec 30, 2024
Thank you so much for sharing your experience with our products and service. We’re thrilled to hear that you’re enjoying the difference in quality and found our team helpful and accessible. Your satisfaction truly means the world to us, and your kind words motivate us to keep delivering the best experience possible. If there’s ever anything else we can do for you, please don’t hesitate to let us know. Thank you again for your support, and we hope you continue to enjoy your new glasses!
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Jessica K.
Dec 26, 2024
Smart purchase
I purchased a pair of the Day Swannies for myself and Day Fit Overs for my mother. We both are pleased with the fit and function of the glasses. I used them to watch a movie and it's just the right amount to take away the strong blue light while not changing the color and view too much. I can see myself using them often.
Response from Swanwick SleepDec 30, 2024
Thank you for taking the time to share your experience with our Day Swannies and Day Fit Overs! We’re thrilled to hear that both you and your mother are pleased with the fit and function. It’s wonderful that you’re enjoying the perfect balance of blue light reduction without altering colors too much, and we’re glad to know you can see yourself using them often. If there’s ever anything else we can do for you, please don’t hesitate to reach out. Thank you again for your kind feedback and for choosing us!
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ED
Dec 20, 2024
Great product !
Quality blue light blocking glasses at a good reasonable price. Has definitely helped my sleep quality from the first day wearing them
Response from Swanwick SleepDec 23, 2024
Thank you so much for sharing your positive feedback! We’re thrilled to hear that our glasses are helping improve your sleep quality and that you find them both high-quality and reasonably priced. Your satisfaction is our top priority, and it’s always rewarding to know our products are making a difference. If there’s ever anything more we can do for you, please let us know. Thank you again for choosing Swanwick!
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Claudia
Dec 15, 2024
I like my glasses
I like my glasses! They look and feel like they are quality glasses and is true. The packaging was elegance and just at first touch I felt their weight, firm structure and high quality. I had been using my glasses sporadically for several reasons, but ready to keep them as my nightly routine.
Response from Swanwick SleepDec 16, 2024
Thank you for sharing your experience with your new glasses! We’re so glad to hear that you’re enjoying their quality and design, as well as the elegance of the packaging. It’s always our goal to provide products that look great, feel durable, and truly enhance your experience. We’re excited to hear that you’re incorporating them into your nightly routine! If you have any questions or need assistance with your glasses, please don’t hesitate to reach out—we’re here to help. Thank you again for choosing us, and we look forward to continuing to support your wellness journey! Warm regards, Van Nguyễn
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Sarah P.
Dec 12, 2024
Horrible customer service
Horrible customer service. Response times were delayed and promotions were not applied that were supplied by swanwick. In order to return a pair of the swanwicks that did not work, I was then charged for the shipping that I originally got for free. I have never seen a company do this before. I was very unhappy with my experience with swanwick.
Response from Swanwick SleepDec 13, 2024
Thank you for sharing your feedback, and I want to sincerely apologize for the experience you’ve had. It’s clear that we fell short of your expectations, and I regret the frustration this has caused. If you’re open to it, I’d love the opportunity to regain your trust. I have sent a personal message to you, please check your inbox. Looking forward to speaking with you soon.
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