Swanwick SleepReviews of swanwicksleep.com

I have followed the instructions I received with the nighttime glasses, wearing them the prescribed amount of time before going to bed. I’ve slept 2 to 3 hours and then have been awake 2 to 3 hours in the middle of the night. Maybe I just need more time for my body to adjust. It’s only been three nights. My fingers are crossed for better results in the future!

Return policy scam, i agree!! I ordered glasses for my hubby. They came in but they were blurry. It was a hassle getting his glasses prescription so i asked if i could get a refund, they said no. So i asked. if i could just get non prescription, they said no. Finally got his. prescription, sent it. in and now they said its been past 30 days so. i dont get my money back, no store credit. Nothing. Such bad business

Updated November 2023: I did get a refund on the glasses. The return process was painful which required multiple follow-ups. Their return process may be a scam. Here's my experience in detail: Oct 14, 2023, 15:42 PDT Hello, The glasses were too tight for my face. I would like to request a refund. Thank you. Jason Melanie Viaje (Swanwick) Oct 15, 2023, 11:42 PDT Hi Jason. I'm sorry to hear that. Before you decide to return your Swannies, the classics do come in regular and large. Would you like to try either one of these? Thank you, Melanie Viaje Customer Solutions Specialist Swanwick +1 (855) 441-2008 Oct 16, 2023, 07:37 PDT Hi Melanie, Thanks for checking. They fit the size of my face but the arm springs don’t have enough flex which is what is causing the problem. I’d prefer to return them. Thanks. Sent with my iPhone After not hearing back for 1 day I sent this: Oct 17, 2023, 09:36 PDT Please advise. Sent with my iPhone Melanie Viaje (Swanwick) Oct 17, 2023, 11:03 PDT Hi Jason. Your return request has been submitted. Once I get an update, I will inform you. Thank you, Melanie Viaje Customer Solutions Specialist Swanwick +1 (855) 441-2008 Their site reads: RETURNS In order to be eligible for the 100% Satisfaction Guarantee, you must return the purchased product. In certain instances involving defects, we may waive the return requirement in lieu of photographic verification. Refunds cannot be processed for products that cannot be accounted for, or returned, including lost items. POSTAGE ON RETURNS AND EXCHANGES If your shipping address is in the US, UK, Canada or Australia, we will provide you with a prepaid return label to ship your return or refund. We are not able to provide hard copy return labels and customers will be responsible for printing their own labels. Customers are responsible for packaging any returns. If you are located outside of these regions, you will be responsible for purchasing postage on returns and exchanges to our US or UK returns facility. Buyer beware. I should have ordered them on Amazon which at least has a no hassle return process. If they end up refunding me the $96.79 I'll update this review.