Swanwick Sleep Reviews | Read Customer Reviews of swanwicksleep.com

Swanwick Sleep Reviews | Read Customer Reviews of swanwicksleep.com

Swanwick Sleep reviews

84 approved reviews, newest moderated first

Garrett
May 21, 2025
Have had my night swannies for over 2…
Have had my night swannies for over 2 years now and they are great. I put them on 3 hours before bed now to block out blue light. They certainly make a difference. The science is indisputable. They are also stylish and comfortable. I have recommended to friends and family. And they make for a good Christmas gift.
Response from Swanwick SleepMay 21, 2025
Thank you for your fantastic review! We're thrilled to hear that your Night Swannies have been making such a difference in your nightly routine. The science behind blue light blocking is solid, and it's great to know that you're experiencing the benefits firsthand. We love that you find them both stylish and comfortable—it's always our goal to combine function with fashion. And recommending them to friends and family? That truly means the world to us! Thank you for being part of the Swanwick family, and we agree—Swannies do make an excellent Christmas gift. Wishing you continued great sleep and relaxation! Best regards, Swanwick Customer Service
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Andrew
May 20, 2025
We placed an order and I ordered the…
We placed an order and I ordered the wrong items. Customer service was great fixing my issue and they kept me updated throughout the order and shipping process. I will definitely order from Swanwick again!
Response from Swanwick SleepMay 21, 2025
Thank you so much for your kind words! We're glad we could help resolve the mix-up and keep you updated throughout the process. Providing excellent service is our top priority, and it's wonderful to hear that you had a positive experience with us. We truly appreciate your support and look forward to serving you again in the future! If you ever need anything, we're always here to help. Best regards, Swanwick Customer Service
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josh L.
May 8, 2025
Wonderful company and Customer Service
A wonderful company and a great customer service experience. The pair I wanted was out of stock but the customer service representative, Mika, was kind enough to let me know when they were back in stock. Upon ordering them they said they were delivered but hadn’t arrived. I contacted customer service and they were very helpful and cooperative at tracking down the package. Finally it arrived and they are perfectly as expected. It is still too soon to review the efficacy, but I have a good feeling that they will work wonders for me. Thank you Swanwick!
Response from Swanwick SleepMay 12, 2025
Hi Josh, Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that Mika and our customer service team were able to support you through the process and help track down your order. We’re so glad your Swannies finally arrived safely and are just what you expected! It means a lot to us that you’re giving them a chance, and we’re excited for you to start experiencing all the benefits. If you ever have any questions or need further support as you continue using them, we’re just a message away. Thank you again for choosing Swanwick — we’re cheering you on for many restful nights ahead! Warmly, Customer Service Team
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Loving G.
May 4, 2025
Love my night time Swannies that fit…
Love my night time Swannies that fit over my glasses. Had another pair from a different brand and so flimsy and continued to break. These are very sturdy. Customer service with Mika has been terrific. She has helped me with my order to find day time Swannies. Looking forward to using them! Thank you!
Response from Swanwick SleepMay 7, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re loving your Night Swannies and that they’re holding up well — especially compared to previous pairs you’ve tried. Durability and comfort are so important to us, and it’s wonderful to know they’re making a difference for you. We’ll be sure to pass along your shoutout to Mika — she’ll be so happy to hear that she was able to help you find the perfect daytime pair as well! Wishing you many restful nights and bright, comfortable days ahead. We’re always here if you need anything! Warm regards, Customer Service Team
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Randy
May 4, 2025
Merchant made good on the exchange
This is an update to the original review below. The merchant has made good on the exchange. It was received as of today. Much appreciated. Thank you. I ordered Classic Night Swannies and tried to do an exchange for a different size. I never received the exchange. they said it was delivered by DHL who just dropped it off in the mailroom area of an apartment building, without me knowing of delivery. I tried to reach out to customer support days later to check status and was told it was delivered almost 2 weeks prior. Tried to find out what we can do and no response, no refund, no exchange, no resolution. They just took my money. Small companies are typical of this practice, poor customer support after they take your money.
Response from Swanwick SleepMay 7, 2025
Thank you for reaching out and sharing your concerns — I’m truly sorry for the frustration you’ve experienced. We did send a replacement pair as part of your exchange request, and according to DHL tracking, it was marked as delivered to your building’s mailroom. Since we hadn’t heard otherwise, we assumed everything had been received and taken care of. We definitely don’t want you left without the product you paid for, and we’d love to help resolve this. We’re a small team, but we genuinely care, and your satisfaction matters to us. Someone from our team has already contacted you. Could you please double check your inbox and the spam folder? Looking forward to your reply so we can make this right. Warm regards, Customer Service Team
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RuthAnn S.
May 2, 2025
Hoping things get better! I…
I have followed the instructions I received with the nighttime glasses, wearing them the prescribed amount of time before going to bed. I’ve slept 2 to 3 hours and then have been awake 2 to 3 hours in the middle of the night. Maybe I just need more time for my body to adjust. It’s only been three nights. My fingers are crossed for better results in the future!
Response from Swanwick SleepMay 7, 2025
Thank you so much for giving your Night Swannies a try and for sharing how things have been going so far. You're absolutely right — it can take a little time for your body and sleep cycle to adjust, especially if your system is still syncing with the new routine. Here are a few gentle tips that might help support the transition: Be consistent: Keep wearing your Swannies at the same time each evening, ideally 1–2 hours before bed. Limit screen exposure: Even with the glasses, try to avoid bright, stimulating content right before bed. Create a wind-down routine: Things like dimming the lights, using calming scents (like lavender), and avoiding caffeine late in the day can all help. Watch your wake-up lighting: Try to get natural sunlight exposure in the morning — it helps reinforce your body’s internal clock. Wishing you peaceful, restorative sleep ahead! Warm regards, Customer Service Team
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Jodi B.
Apr 29, 2025
I have been using my Swannies for the…
I have been using my Swannies for the past 3 nights. I usually wake up several times during the night. I have not woken up at all! Not sure if it is the Swannie-effect, but it seems to be working!!! I am thrilled.
Response from Swanwick SleepMay 1, 2025
Hi Jodi, Wow — that’s amazing to hear! We’re so thrilled that you’ve been sleeping through the night since using your Swannies. We’re just happy they’re helping you get the sleep you deserve. Thank you for sharing your experience — it truly means a lot to us. If you ever need anything or have questions down the road, we’re always here to help! Wishing you many more uninterrupted nights ahead 🌙 Warmly, Swanwick Sleep
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Heather
Apr 26, 2025
Great products
Great products! Customer service with Mika has been outstanding! She has helped me with my order and adding the night Swannies. Looking forward to using them! Thank you!
Response from Swanwick SleepApr 28, 2025
Hi Heather, Thank you so much for your kind words! We’re thrilled to hear you’re happy with your experience — and I’ll be sure to pass along your shoutout to Mika; she’ll be so happy to hear it! We’re excited for you to start enjoying your Night Swannies and are always here if you need anything else along the way. Wishing you many restful nights ahead! Warmly, Customer Experience Team
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