Kateryna V.
Quality of a product
Quality of a product, packing and delivery service are amazing.

SVAKOM UNITED STATES INC. is a manufacturing company which design, research, manufacture and market premium adult toys.
SVAKOM UNITED STATES INC. (svakom.net) has 564 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Kateryna V.
Quality of a product, packing and delivery service are amazing.
K.
Great products, very reliable, and customer service is fast and helpful.
Murat K.
Alles ist in Ordnung, danke.
Mikael
Great customer service! Easy communication
Daniele J.
I never received my order.
Response from SVAKOM UNITED STATES INC.Oct 13, 2026
Dear Customer, We sincerely apologize for the inconvenience caused by the delivery issue with your order. We understand how frustrating it can be to experience a failed delivery, and please rest assured that we are currently working with UPS to investigate the situation and identify what happened. Once we have more information from the carrier, we will take the necessary steps to resolve the issue and provide an appropriate solution as soon as possible. Thank you for your patience and understanding. We truly appreciate your support and will do our best to make this right. Best regards, SVAKOM Customer Support Team
Sam
The product itself is great. But getting spammed with at least 3 ! Mails to rate them is way too annoying. Those mails are extra to the newsletter. Sorry guys, that’s not cool. This makes me consider not to order from that store again.
Response from SVAKOM UNITED STATES INC.Oct 12, 2026
Dear Customer, Thank you for your honest feedback. We’re sorry for the inconvenience caused by receiving too many review request emails. We’ve reviewed our email settings and have already reduced the number of follow-up emails to provide a better experience for our customers. We’re glad to hear that you think the product itself is great, and we truly appreciate you taking the time to share your feedback. Your comments help us continue improving both our products and customer experience. Thank you again for your support, and we hope to have the opportunity to serve you again in the future. Best regards, SVAKOM Customer Support Team
Olivia
Product good, too many update emails
Zane
Originally I bought a toy from them used it once and broke and was kind of upset about it I then messaged them and they were able to send a replacement very quickly and the person that helped me out was very very helpful in the whole process thank you guys so much!!!