SuvieReviews of suvie.com

Convenient and tasty, i’ve been using it for a couple years now

Delicious food. Easy to prepare. Outstanding customer support.

Ordered over a month ago - still says processing. Customer services said it would arrive last week - it didn't - Very disappointed in my purchase and I haven't had a chance to use it yet

Of course… All terrible experiences begin with an Instagram ad… I should know this already. I went to go purchase their device, it showed $249, I proceeded and it’s a to enter my email address to get 16 free meals which I did because it wouldn’t let me bypass. After I checked out I went to go check the meals to see if I would in fact be interested in the free 16 meals when I saw that you can’t select the specific meals you want. At this point I went to cancel and I received a pop-up stating that with the purchase of the appliance I was obligated to receive several boxes of their meals. this was a complete surprise to me, there was no indication on their website whatsoever that this was a requirement. I emailed Customer Service and they emailed me back showing the desktop version where at the top there was an option to opt out of the discount – this option is not visible on mobile devices. i’m not sure if that was intentional on their part, if not then it was a pretty egregious oversight. Either way, I will wait for someone else to make a similar device and buy it because I will not be supporting this company as I felt like they were intentionally deceptive.

Customer service is horrible. Couldn’t care less about their clients. Do they know that they run a subscription service with meals that are high cost? They would not let me skip boxes. You could go on the site and click “skip” and they would still send. Great concept. Great machine. Poor company.

I deeply regret trusting Suvie with my purchase. The company has repeatedly lied about shipping timelines, leaving us without the appliance we paid for and unable to use the meal kit they prematurely sent. Despite their promises to resolve the issue, their feeble offer of 10% off a future meal kit (which we couldn’t even use) was an insult to our intelligence. Suvie’s inability to coordinate shipments, provide honest updates, or take accountability for their mistakes shows a complete lack of professionalism. This is not a company that values its customers. I urge anyone considering Suvie to think twice and find a more reliable company that actually delivers on its promises. Save yourself the frustration and avoid them at all costs.

This company is a scam! I ordered my product and received it within three weeks however I returned it right away because the meals are very very tiny and not very good, plus they are very expensive. The real problem here is with the return process. They offer a risk free return policy however when you return it, they never refund you. The unit was delivered back in pristine condition as it was used two times before we said this is stupid. They have acknowledged that they received it well over a month ago and still have yet to reimburse me. I have contacted them multiple times and they always state. They will check with their finance department and get back to me, which they never do. Stay away from this company at all cost!

Food is mediocre at best. The oven does work and functions as expected. My biggest complaint is that no matter I do, email support, unsubscribe, mark as spam, I keep receiving their promotional emails. They have violated the CAN-SPAM act multiple times and have yet to fix it.