SuvieReviews of suvie.com

We are enjoying our Suvie so much! It's great for quick meals or when we're out for the day, enjoying our retirement and want to return home to a meal!

I have contacted Suvie support twice to ask relatively minor questions about the operation of my Suvie. Both times the response was prompt and efficient. i was contacted by a live, native Engllish-speaking, knowledgeable person who listened carefully, asked the right questions, provided thorough and effective solutions to my issue and followed up to be sure the situation was resolved.

Easy to prepare. Generally tastes delicious. Makes me feel we will always have a good dinner without much effort, and while I’m doing other things.

Ordered 2 of the stuffing with herb and garlic which they removed from my order which is for Thanksgiving, and when I called them they said that they could not fulfill that due to lack of ingredients.It was in my cart before they took it out at least notify your customer.I am trying to understand this as they should be prepared for multiple order for Thanksgiving.

Tried to take advantage of a $300 discount. Got to check out and it rings up full price. Backed out, went through all of it again, same thing. Sent the order through thinking it was a glitch in their sales page, sent a screenshot to customer service and assumed i could get help. Instead, they were basically like “oh sorry, you didn’t click the button that said you wanted $300 off snd 16 free meals. Nothing we can do.” Excuse me? I clicked on the selection that contained that. You’re telling me you hid another button somewhere obscure that you hope people won’t see so you scam them out of $300 and 16 meals? That’s fraud. Stay away from this company and their shady business practices.

The Suvie cooker is just fantastic! I love the easy meal prep, ability to schedule and variety of cook types and options. Customer service is great, with real people assisting. The app is top notch! Now, sometimes shipping can be a little slow, but, the Suvie team has always made it right, and they can't control the shippers...

The orders tend to take longer than what is planned.

I am not a cook in any sense of the word. My wife has lovingly fulfilled that task for many years. However, she is now disabled, and the responsibility of meal preparation has become mine. (At 79 years old, I do not plan on trying to learn how to follow recipes.) I have tried several prepared meal services in the last year or so and found them very convenient and nicely put together, but they often lacked freshness. When I saw the Suvie website, I admit I was skeptical. Nevertheless, I decided to try the Robot Cooker. The return policy of 100 days was also very reasonable, so I saw no reason not to. The meals involved very few preparation steps and minimal cleanup afterward, but the convenience of touch-screen auto programming for meal times with fresh ingredients intrigued me. There was a short period of adjustment on my part in getting used to following a new system of instructions, but once I got the routine down, it was quite simple. What my wife and I appreciate most about the meals is their freshness. The ingredients are of high quality, and the meal selections are well-chosen. My only wish is that I had another Robot Cooker so I could have the capacity to prepare 8 meals simultaneously and occasionally host friends for dinner as we used to. I would like to treat them to a fresh, tasty Suvie meal.