Desiree
Super fast and easy
Super fast and easy
Response from Support PetsAug 11, 2025
Awesome! Enjoy every second with your ESA

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Desiree
Super fast and easy
Response from Support PetsAug 11, 2025
Awesome! Enjoy every second with your ESA
Dominique B.
Quick user friendly. I haven’t gotten confirmation that I’ve been accepted yet, but. The process was smooth.
Response from Support PetsAug 4, 2025
Thank you! We’re glad to hear the process was smooth for you. As soon as your evaluation is complete, you’ll receive confirmation via email. If you need help in the meantime, feel free to reach out — we're happy to assist!
jeremy S.
The landlord did not accept their letter and denied my ESA. Landlords do not consider the letters as legit because the doctors do not see you in person or over an extended period of time. You are better of going to your doctor you see regularly and getting an ESA letter. Then the landlord cant say the doctor has no history with you. Edit: Your response doesn't help at all. I have contacted support. "This is to confirm that we’ve successfully responded to your landlord, Andria Bell. Please note that they are requesting confirmation of an existing therapeutic relationship. However, the doctor is not able to say they have a therapeutic relationship with you because they have not diagnosed, treated, or physically seen you on a regular basis. They have to answer the questions on the forms honestly."
Response from Support PetsAug 4, 2025
Hi there Please note that our letters are written by licensed mental health professionals in full compliance with the Fair Housing Act (FHA) and applicable federal guidelines. While in-person evaluations are not required by law, all clients complete a clinical assessment that is reviewed by a qualified provider prior to issuance. That said, we understand that some landlords may have their own policies or may be unfamiliar with ESA regulations. We’ve supported many clients in Virginia and across the U.S., and our letters have been widely accepted. If you need more details, feel free to contact our customer support. Count on us
Regine T.
I had such a smooth experience getting my ESA letter. The process was quick, professional, and stress-free. The provider was compassionate and truly listened to my needs. Now I can travel and live with my emotional support animal without any worries. Highly recommend!
Response from Support PetsAug 4, 2025
Thank you so much for your feedback! We're glad to hear that your experience was smooth and that you felt truly supported throughout the process. Knowing we could help make things easier for you and your emotional support animal means the world to us. Thanks for trusting and choosing Support Pets!
wendy
This was very easy and four that i thank you
Response from Support PetsAug 4, 2025
It is our pleasure to assist! Enjoy every second with your ESA Thanks for trusting and choosing us
Jack M.
There is nothing more comforting to know your best friend, your motional support who is always there for you during good or bad times now can be by your side all the time thanks to Support Pet making this happen.
Response from Support PetsAug 4, 2025
Thanks for your review and support! We're honored to have played a part in helping you and your emotional support companion stay together. There's truly nothing like the comfort of having them by your side. We're always here for you both!
Trenton B.
Amazing deal super quick and very responsive
Response from Support PetsAug 4, 2025
Thank you for the kind words! We're happy to hear you found the process quick and that our team was responsive. We're always here if you need anything!
daira M.
Every time I get my ESA letter everything always goes smoothly and it’s always fast paced, you don’t even have to wait a long time for the documents to go through.
Response from Support PetsAug 4, 2025
Hi there! Thank you for being a returning customer! It means a lot to know you’ve had consistently smooth and fast experiences with us. We're honored to support you and your ESA. Count on us!