WILLIAM S.
You did everything you said !
You did everything you said you were going to when you said you were going to do it
Response from Support PetsNov 3, 2025
Absolutely! You can always count on us Thanks for your support

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listing2,231 approved reviews, newest moderated first
WILLIAM S.
You did everything you said you were going to when you said you were going to do it
Response from Support PetsNov 3, 2025
Absolutely! You can always count on us Thanks for your support
Corey
Got my letter within 48hrs.
Response from Support PetsNov 3, 2025
Awesome! Enjoy the best times with your ESA
Gina R.
Wonderful experience, very efficient. This is a TRUE BLESSING and I could not be more thankful!!
Response from Support PetsNov 3, 2025
Awesome! We are so happy to hear that. Enjoy every minute with your ESA Thanks for trusting and choosing us
Sunshinesmom
Thanks 🙏🏼 😊 I just received my documents and I’m very happy 😃 for the next year!!! This was all very easy and simple I’m very pleased!!!
Response from Support PetsNov 3, 2025
Thank you for your feedback! We’re glad the ordering process went smoothly for you! Enjoy the best of life with your ESA Count on us
shawn P.
Great service, friendly people in fast
Response from Support PetsNov 3, 2025
We are glad to hear that! Thanks for your trust and support
Melzie
My veterinarian assistant told me about supportpets.com. She said she did the same thing for her dog and she highly recommended this website. It was easy, asked a few questions within 48 hours. I received my paperwork. I couldn’t believe it. I thank you for doing this for me. Much appreciated
Response from Support PetsNov 3, 2025
That’s so wonderful to hear! We’re so glad your veterinarian’s assistant recommended us and that the process was smooth and helpful for you. Thank you for trusting Support Pets — we’re always here to help you and your furry companion!
Érica A.
I never receive nothing and they charge my card. this is a scam. I did check my spam mails and nothing been a week and can't get a hold of nobody now I'm out $140. BECAREFUL
Response from Support PetsNov 7, 2025
Hi Érica, we’re sorry to hear about your experience. Since you did not share any information with us, we could not check your claim. Our customer support team always responds to every request, you can always count on us Please reach out again through our official chat on the Support Pets website or by emailing [email protected]
Kathy K.
The ease of which I was able to create an emotional support animal was somewhat concerning only because it tends to make me question whether or not it will serve as an official document. Not knowing my true medical history or requesting documentation leads me to believe that all that is needed is "desire" and there is no "official" proof that these documents will suffice for travel until I go to travel on a plane and then it will be too late. I'd hate to think I paid $90 for a piece of paper that is not legal. I will check with my veterinarian to verify before I get to the airport -
Response from Support PetsNov 3, 2025
Hi there You can check the legitimacy of our services on this very site and many other review sites with real customer feedback. Our ESA letters are issued by licensed professionals in accordance with the Fair Housing Act, and they are designed to support your legitimate housing and emotional needs. If you’d like, our customer support team can help clarify your situation and guide you toward the right documentation for your needs. Just reach out anytime — we’re here to help.