Tetiana M.
Thank you had a great experience!
Thank you had a great experience!
Response from Support PetsNov 19, 2025
We are happy to hear that! Thanks for your trust, you can always count on us

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing2,231 approved reviews, newest moderated first
Tetiana M.
Thank you had a great experience!
Response from Support PetsNov 19, 2025
We are happy to hear that! Thanks for your trust, you can always count on us
Kea B.
very quick and easy!
Response from Support PetsNov 19, 2025
Awesome We’re happy it was fast and easy for you. That's our goal. Thanks for sharing your experience!
luzvic L.
Incredible
Response from Support PetsNov 19, 2025
Thanks for your review and support!
Rebecca
The team responded in a fast and efficient manner.. thank you.
Response from Support PetsNov 19, 2025
It is our pleasure to assist! We are happy to provide a quick, easy and safe service for you Count on us
Bj G.
They messed up the ltter
Response from Support PetsNov 11, 2025
Hi there! We’re sorry to hear there was an issue with your letter. Please reach out to our customer support team. We can always fix any mistakes quickly and make sure you have the correct documentation. You can email us at [email protected] or use the chat on our website. Count on us
stephanie S.
Speedy and clear response
Response from Support PetsNov 11, 2025
We are glad to hear that! You can always count on a fast, easy and reliable service with us! Thanks for your support and review
Peggy
So glad found a company that can help me with my needs for a emotional Support with my own dog could never afford a service dog
Response from Support PetsNov 11, 2025
Awesome! Thank you for your review and support! We love having you and your pups as part of the Support Pets family Count on us!
Margaret L.
My letter was denied by my apartment complex.
Response from Support PetsNov 11, 2025
Hi there, We’re sorry to hear about your experience with your apartment complex. Thousands of customers successfully use our ESA letters nationwide every year, and they are fully compliant with federal housing guidelines. If your apartment complex is not accepting your documentation, it may be that they’re misinterpreting the law or adding unnecessary restrictions — which, unfortunately, happens sometimes. Please contact our customer support team at [email protected] , and we’ll gladly review your case in detail and discuss possible solutions, including refund options if applicable. We’re here to help and want to make sure this gets resolved for you.