Jackie Y.
(: yay
(: such an amazing place for esa certification
Response from Support PetsNov 2, 2022
Hi! We really appreciate your review! It is a pleasure for us to have you as a customer. Enjoy and thanks for choosing us!

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jackie Y.
(: such an amazing place for esa certification
Response from Support PetsNov 2, 2022
Hi! We really appreciate your review! It is a pleasure for us to have you as a customer. Enjoy and thanks for choosing us!
Dina P.
It was easy to download n print...I received it quicker then expected..I now want the wallet size card..
Response from Support PetsNov 2, 2022
Hi! It is our pleasure to be of assistance, and we are happy that you are satisfied with our service. Please do not hesitate to contact our Customer Support team for any clarifications or assistance that you may have. Enjoy and thank you for choosing Support Pets.
ZHATONDA P.
Was received in a timely manner
Response from Support PetsNov 2, 2022
Hi! Your time is very valuable to us, and that's why we always aim to achieve faster service. Thank you for supporting us!
MJP
Hotels still charge me a fee for taking my dog, which is why I wanted to get him certified, was to do away with those expenses.
Response from Support PetsNov 2, 2022
Hello, there! We are sorry to hear that. ESAs are covered by housing federal laws, such as the FHA. Unfortunately, some hotels have the option and still choose to charge a fee. Hopefully, hotels will become more accepting and understanding of ESA owners and their needs. Since there are thousands of businesses all over the US with different management and policies, it is also highly recommended to contact them beforehand and check their policies and possible limitations towards ESA. If you have any doubts or need assistance, please reach out to us, ok? Thanks for trusting and choosing us!
Kevin G.
Easy, quick to get thru the process, though a bit too much marketing of non-necessary materials.
Response from Support PetsNov 3, 2022
Hi! We are glad to hear that! A fast, easy, and hassle-free service is our goal! About the marketing content, we always aim to improve our brand and your feedback is extremely appreciated in order to do so. Thanks for trusting and choosing us!
Lastenia C.
I am very happy with this program
Response from Support PetsNov 3, 2022
Hi! We’re always working hard for your experience to be smooth and easy. We are glad to know that you are happy with our services. Thank you for trusting Support Pets.
Phyllis C.
Thank you so much because he is a emotional support pet for me
Response from Support PetsNov 1, 2022
Nothing can compare to the comfort our ESA can provide. Thank you for choosing Support Pets for your ESA needs and the positive review, it means a lot to us.
Lorraine
Took too long to arrive. I was not able to print out the paperwork.
Response from Support PetsNov 1, 2022
Hello! We apologize for any inconvenience this may have caused you. We are always working on improving our services and your feedback is much appreciated. As a courtesy, we can send a physical copy of your ESA letter to your address. We will reach out to you here, on TrustPilot and as soon as we have your information, we will provide the delivery. Thank you for your patience and understanding. We wish you the very best.