Support PetsReviews of supportpets.com

Response from Support PetsMar 30, 2026

It is a pleasure to serve, Lis! Thank you for trusting and choosing us!

Response from Support PetsMar 29, 2026

Awesome! It is always a pleasure to serve! Thanks for trusting and choosing us for your ESA needs

Response from Support PetsMar 28, 2026

Awesome! We are glad to hear that, Alisca Enjoy the best of life with your ESA Thanks for trusting and choosing us

Response from Support PetsMar 28, 2026

Gracias por tu comentario. Apreciamos tu opinión y tomaremos en cuenta tus comentarios para seguir mejorando la experiencia en nuestro sitio. Si en algún momento necesitas ayuda, nuestro equipo estará encantado de asistirte.

Response from Support PetsMar 28, 2026

Thank you for sharing your thoughts. We’d like to clarify that ESA documentation is primarily intended for housing accommodations under applicable guidelines, and policies regarding public access, travel, and other situations can vary depending on the provider or establishment. All the details are explained on our site, specifically on our Help Center and Q&A's. For that reason, we always recommend checking directly with airlines, hotels, or other establishments regarding their specific policies, as these can differ. We appreciate your feedback and are glad to hear you’ve had a generally positive experience with our service. If you ever have questions, our team is here to help.

Response from Support PetsMar 28, 2026

Thank you for your feedback. We understand your concern. Our goal is to offer flexible options so customers can choose exactly what they need, rather than bundling everything into a higher base price. We appreciate your input and will keep it in mind as we continue improving our service.

Response from Support PetsMar 27, 2026

Thank you for your review! We’re glad to hear you received your paperwork. Regarding the tag, please note that physical items (like tags, vests, or ID cards) are shipped separately and can take a few weeks to arrive. If you’d like, feel free to contact our support team with your order details and we’ll be happy to check the status for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us

Response from Support PetsMar 25, 2026

Awesome! Thank you so much for your review and support! We're always here for you Count on us