Farrah N.
They did not send documents within…
They did not send documents within 24-48 hours and it’s starting to feel like a scam. I tried to contact customer services multiple times but I just end up getting automated emails without a reply. It’s been over a week since I paid them and no documents.
Response from Support PetsDec 18, 2023
Hi there We apologize for any delays. Upon checking our system, we have evidence that you've opened 4 assistance tickets with us, interacted with the customer support and was also offered a sollution. Your documentation was sent and doubts were cleared. Feel free to contact our customer support again, if you need assistance. Have a great day