B A.
FALSE ADVERTISING, DAMAGING TO ADA SERVICE TEAMS
This company's commercials falsely advertise the ability to get a fake certification that give you the ability to "bring your pet anywhere" (verbatim). ESAs do not have access rights. Getting a doctor's letter for an ESA from someone that you don't have a clinical relationship with is "compliant" but NOT what the law is designed to require. "Certifications/registries" hold absolutely zero legal weight. Emotional support animals can only Access housing. No certification lets you access the public with your pet. SERVICE dogs undergo years of training including disability specific tasks and public exposure, this is the true ADA requirement. If you need an ESA letter for housing, develop an ongoing relationship with a doctor who continuously treats your health. Do NOT take ESAs in public.
Response from Support PetsMar 14, 2024
Upon checking our system we confirm that you are not a real customer and your complain in not legitimate, since you have never acquired our products. We work with ESAs and also work with PSDs. All the details about ESA, PSD and SA are explained in detail on our site. Our services are legitimate and in compliance with current laws Please keep this space for real customers and real complaints, in order to help people who really need help. Thank you.