Support PetsReviews of supportpets.com

4.52,231 reviews
Mental Health
78 SW 7th St, Miami, Florida

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Support Pets

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About Support Pets

We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.

Support Pets (supportpets.com) has 2,231 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: supportpets.com
Website: supportpets.com
Category: Mental Health
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Support Pets reviews

2,231 approved reviews, newest moderated first

David R.
Jan 6, 2025
Great company
Great company
Response from Support PetsJan 6, 2025
Thanks for your support!
Vox M.
Jan 5, 2025
Quickly obtained my paperwork
Quickly obtained my paperwork. Very low stress process with this company. Very satisfied customer.
Response from Support PetsJan 6, 2025
Hi there! That's our goal! An easy, fast and safe service! Satisfied customers are our pride. Enjoy it to the fullest with your ESA Thanks for your support and review
Heidi
Jan 4, 2025
You are always so helpful and make it easy to keep my dog with me
I love your company and you have made my renewal amazing. Thank you so much for making it possible for me to keep Shadow.
Response from Support PetsJan 6, 2025
Hi there! Thank you for your kind words! We’re so glad we could make your renewal process smooth and help you keep Shadow by your side. Enjoy the best times with your ESA! Thanks for trusting and choosing us
Samuel B.
Jan 3, 2025
I am waiting for the actual documents…
I am waiting for the actual documents in the mail from you. I have printed out the letters from doctor for bear. I'm excited to finally have him registered as a support dog!
Response from Support PetsJan 6, 2025
Hi there! Thanks for your review! We’re so glad to hear you’re excited about getting Bear registered as your support dog! Your official documents should arrive soon, and we’re thrilled to have been part of this important step. Enjoy it to the fullest with your ESA and count on us
Alex
Jan 3, 2025
Quick and easy
Quick and easy
Response from Support PetsJan 6, 2025
That's our goal! A fast and hassle-free service to help those in need. Enjoy every second with your ESA Thanks for trusting and choosing us
Ross C.
Jan 3, 2025
This process was extremely user…
This process was extremely user friendly and first class organization
Response from Support PetsJan 6, 2025
A first class organization for first class customers! We aim to provide a fast and hassle-free service and we are glad that our efforts met your expectations. Thank you so much for your review and support
WCB
Jan 3, 2025
Excellent service,easy to complete forms
Excellent service,easy to complete forms
Response from Support PetsJan 6, 2025
That's our goal! A fast and hassle-free service to help those in need. Enjoy every second with your ESA Thanks for trusting and choosing us
Nicole
Jan 2, 2025
Huge hassle, wasted money and time
My dog became ESA approved in Jan 2022 from this company. After 4 months and multiple emails- I recieved his vest and ID card. When I wanted to renew my dogs ESA, the real frustrations began. I renwed in June 2024, they billed me, then I recieved nothing. I reached out to customer service in August and was told the renewal was being processed. I would go on with reaching out and being told of processing for another 3 months. When I finally requested my money back the manager said I needed to resubmit the questionaire and information to be reviewed. I did so. Finally, in Dec 2024 I recieved a message that my ESA was denied. This was frustrating since it was the same reason as the previous ESA in 2022. I am still awaiting a full refund as per their policy for ESA denial.
Response from Support PetsJan 13, 2025
Hi there Since you did not provide any information, we could not confirm if you are a real customer. This site is for real customers to provide real feedback and help other users. If you were denied, just wait for the refund and it will automatically be completed, as explained on our site. If you have any other questions, just contact our customer support. Thank you

Support PetsReviews of supportpets.com

About Support Pets

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Support PetsReviews of supportpets.com

Support Pets reviews

Great company

Quickly obtained my paperwork

You are always so helpful and make it easy to keep my dog with me

I am waiting for the actual documents…

Quick and easy

This process was extremely user…

Excellent service,easy to complete forms

Huge hassle, wasted money and time

About Support Pets

About these reviews

More in Mental Health, Florida

Journey

Ana Loiselle, Relationship Specialist

Allpure Behavioral Health

Risingcalm

Support Pets reviews

Great company

Quickly obtained my paperwork

You are always so helpful and make it easy to keep my dog with me

I am waiting for the actual documents…

Quick and easy

This process was extremely user…

Excellent service,easy to complete forms

Huge hassle, wasted money and time