John G.
Great customer service!
Fast and helpful response

*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.Thank you!
Supply Center USA (supplycenterusa.com) has 1,714 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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1,714 approved reviews, newest moderated first
John G.
Fast and helpful response
Kathi Johnson R.
Representative got right back to me and promptly issued a refund for my order that was incorrect. Thank you.
Frigyes P.
Jj. Helped me out inmediately the best possible way
William M.
My review went from 2 stars to 5. 2 stars was for the amount of time it was taking receiving my order. 5 was for the super fast response I received from a staff member named JJ. Apologized, refunded my money, very professional.
Edison G.
Ordered products from supply center usa, Never received a tracking number, contacted them by email and never received a reply. This company is totally horrible to say the least., hopefully I'll have my financial institution reverse payment to them., and they can continue there horrible, low class way of business elsewhere!!!....Steer far away from this company !!!!
Response from Supply Center USADec 24, 2024
Hello! We are sorry to hear about your experience. *** WE HIGHLY ENCOURAGE*** you or anyone else that might read this to send us an email and test for yourself. We reply to you within 1 business day. 1. If you go to our website, you can easily find our contact information. Our contact information is in multiple places and is very prominent on the Contact Us page. 2. If you have tried to communicate with us and we didn't respond it is usually because the customer accidentally misspelled our email address. Please update this review with a screenshot of your email including the email address so that we can research this issue for you. Please let us know if you have any other questions. Thank you!
Ed A.
JJ provided an immediate response to my query.
Dori S.
I had checked the wrong shipping choice and it caused my order to be cancelled. I was not notified of this!! When I finally contacted you, this person answered quickly and told me how to order correctly. I am now waiting for my new order. All is well.
Connie B.
They responded to my review very quickly!!!! I actually don’t think anyone has ever responded and taken action as fast as they did. It’s nice to know that a company actually reads these reviews and tries to fix the problem. I am very appreciative of the way they handled this.