bolt accessReviews of superioraccess.com

So far I am not impressed with your commercial dept. This was my first quote with your company. I called on 4/16/14, asked the underwriter if we had time to get quotes back on 2 quotes with 5/2014 renewal dates. I was told it would be OK with about a week’s turn around. I submitted a quote due 5/10/14 on an apt complex with 11 buildings. You came back with an app for a specific carrier to be filled out. When I was done I called and asked how to send it was told to send it to [email protected]. After a week and it did not appear I called back this time was told download it directly to the underwriter. After doing so now I am told it will take 30 days to get this quote back. This will put us after the renewal date. Your staff seems to show a lack of appreciation for how much time it takes to fill out the accords then a specific app by misinforming me how long this process takes to start with. Then not directing me how to correctly return the requested app. As I said right now I am not impressed with your service. Thanks for listening, Dwight Calhoun

Still getting used to the program.

I would never recommend you even considering doing business with this company. Support is weak, very inexperience staff and you will have to work twice as hard trying to keep the new business due to Superior Acess multiple screw ups on a per polcy basis. Not worth the fees and thier carriers premiums is much higher than if you quoted yourself with the same carrier.

I wish that a quote would be produced when I input a risk . Everything seems to need to go to underwriting and then it takes too long for am underwriter to push out a quote

So Far I am pleased with your service and would make one comment, that you get a few more choices to buy leads from as I have not had a lot of success with All Web Leads. I am signed up with them for the extra discount, but not happy with their leads. Progressive is listed, as captive only, and wondering exactly how one can get access to quoting with them. Also wondering about some of the other companies out there, like 21 Century, AAA, AIG companies. I use to be captive with Metlife and they were sure more competitive. They are not now. Thanks for your service, Janet

The only thing that bother me the most is the turnaround time. I can't use superior access for any of my escrow accounts. That is my main business. Escrow company demands last minute policies with quick turnaround.

SAIS is just too slow to give a firm quote. I am not sure if SAIS is up to this fast moving insurance market.

I've been using SAIS for about 10 years. They go through a lot of change however, they are always looking to improve the service to the agent. Once you get use to using their dashboard they are fast to respond and quick to quote new business. Great place to start when look to place your good clients