SupercutsReviews of supercuts.com

After 4 years of coming here and recommending to my friends and family, I will no longer step foot in this shop. I used to come here, and pay a little more, instead of Naval Base Bremerton shops, because the cut was always nicer. Now the quality you receive is a god-awful joke. Today I walked into the shop and asked for a fade from 0 and 1/4 inch off the top, the same haircut I have received from multiple barbers here for 4 years. The first thing that was said to me was "I don't feel comfortable giving fades from zero, can we do it from the guard instead." This is the second time, from two different barbers, I have been told I could not get the haircut I normally get. Today was the second time. I came back today to try and give the shop another chance, but was completely and utterly appalled at the cut I received. I ended up agreeing to the cut from guard. My "fade" was done in 30 seconds. My 1/4 inch off the top was 9 snips of a scissor. The barbers hands were shaking the entire time. After about 5 min (2 minutes of actual cutting, 3 min were answering phone calls on the store phone and checking in other guests) my barber turned me around and handed me the handheld mirror. I thought they were joking. The sides of my hair was gouged in multiple places, there was no fade. It was just the guard all the way to the top. Not to mention the top of my head was super uneven. I asked that they fade the sides of my head. They looked at me like they had no idea what I was talking about. They took the clippers with what looked like a 3 on them and very quickly (<15 seconds) went up and down the sides. No fade at all. They then gave me the mirror again to ask how it was. Honestly I was in a bit of shock. I have never received a haircut that horrendous before. I asked one more time for them to fix the sides, even though I knew it was a lost cause. They just gouged my hair again multiple times over the course of 1 min. I paid $28 dollars to get my hair completely destroyed from a "professional" barber just to now be trying to fix it myself at home. Like I said at the top, I will never, ever be coming here again. One mistake is ok, it happens, but when this type of thing happens multiple times with the store, it is a pattern. Though I am quite angry, I do not blame my barber, I blame the management that allowed this to happen more than once in the first place. I should just used my $15 Amazon clippers on myself at this point.

The shop I have gone to for many years closed so I am trying various barbers each month. They have all been within a couple dollars price wish. Supercuts was in the middle. The shop wasn’t busy and had 2 barbers on duty. The customer before me had been there a week prior and was having her hair done again as they left her bangs way too long.My haircut was a typical businessman’s cut, and the stylist was one of the quickest I’ve seen. However the cut was not impressive. Despite mentioning that it grew fast it was left too long and the sides uneven. I shouldn’t need to fix the haircut at home. My person was not very talkative or welcoming, but the other person on duty seemed to be friendlier and comfortable dealing with the public. I am not planning on returning.

Lynn at supercuts metro centre did a fabulous job I have very thin hair and she gave me a beautiful hairline bob Explained everything to me about my hair Cant wait to go back Thanku lynn you are super

Requested shoulder length ended up with ear length cut now I have to wait three or four months before the crap goes out holy crap and summer is coming

Sadly, Supercuts does not allow returns on products. I am unhappy with the Paul Mitchell hairspray because it smells bad. I dont like the Kendra spray leave in conditioner because it is awkward to use and had high levels of overspray. I used both products once and was denied a return. Unhappy, disappointed, and won't buy product from Supercuts. Beware!

I have shoulder length hair and I went to Super Cuts for a trim and walked out with a buzzcut 👍

Christina, at the Sunrise Village location in Tucson Arizona is simply the best. I go in every two weeks, for last year or so, for a beard trim. Christina has a professional approach, is polite, funny, attentive, and skilled in her craft. I will now ruin my beard on my own, let it grow wild, or both before going anywhere else.

I’ve been going to Supercuts in N Smithfield for over a year. I am very satisfied with the service .I previously was going to a salon and paying more than double the cost for the same cut and color. Nicole does an excellent job on my hair. I am a very satisfied customer.