Supercuts actually sucks like im 11 and my mom said she was taking me to super cuts and I kept telling her I want to go to a barber but she said no and took me to Supercuts and I litterly said what I want and to do nothing to the top and showed a picture of What I want on the side and I told them I wanted a low fade on the side and leave it alone i said to do a 3 or 4 bro they gave me a 2 and put gel in my hair and I never said I wanted to put gel in my hair like bro they are the worst place to get a haircut
NC
Nasty C.
The hairstyles list a man was sexually…
The hairstyles list a man was sexually hastening me rubb his penis against me I show him a picture of of what I wanted I can not do any thing with it do not use super cuts in exton the lady said I had no appointment I showed her that I did nasty people
VK
Viraj K.
Communication issues between customer service department and physical location.
I called customer service to find out discounts or any offers were available near my location. The rep gave me inaccurate info about my appointment citing that one location had 2 spots available and that they'll be able to take me in even if its within 1 hr of closing time. I arrive at the location only for the reception to tell me that they wouldnt be able to take me in and that my spot was moved to next morning which does not make sense.
YV
Yvonne
Supercuts in waxahachie is great…
Supercuts in waxahachie is great Angelica is a great hairstylist and always does my hair perfect. She is always friendly and positive
DU
D U.
Fried my edge-up, even wit thorough coaching
I was at the Davenport, IA location and I mainly blame it on me using a veterans day voucher. Just dont give em out guys, if you not gon give us the same treatment as a paying customer.
SO
Sol
Not going back
Not going back. Quonset Supercuts, RI. I have short, very curly hair. The stylist was clueless because first off, she used a spray bottle to wet my very curly hair. I ask her to shape it up for me so that it doesn't stick out on the sides. *Spray spray spray* I said you have to cut my hair dry. She told me that my hair will shrink down once it dries. WRONG. My hair poofs up as it dries. She didn't listen to me. I told her I look like Frodo Baggins. It was all misshapen, and asked could she fix it? She said she didn't know what else to do for me? 🤔Huh?? Isn't she supposed to be the professional?? I had to tell her where to cut, some from the sides so I don't end up going from Frodo to Bozo. Welp. She did an AWFUL job. I told her it was good enough, because, "she didn't know what else to do for me" anyway. I paid her, AND even tipped her $10 (why, I don't know. Being too nice, I guess. That haunts me). Never again. Won't go back. And no pictures. I look frigging awful.
LJ
Lauren J.
If you are a Supercut customer, please read this. This franchisee maybe ripping you off.
This review is about all the Supercut franchise owned by Supercut by Moxie. This company owns many of them in California.
To start with never patronage them. I do not have a problem with the workers but the company that owns it. Most of the review on BBB is the same as my complaint. Here is what I wrote on yelp about Supercut by Moxie. If you have patronize one of their many location and used your credit card in charging their services you need to read this and also check your credit card statement. The Better Business Bureau gave them a "F". Go to Supercut by Moxie and try to avoid the Supercut location that they own. Supercut headquarters should look into this franchisee and stop this franchisee from destroying their name.
Don't ever sign up for Supercut's Monthly plan. The problem is that when you cancel the membership they continue to charge you. Even though the credit card company reverse the charges, this company continues to charge your card. The people that owns many of these Supercut franchises ( Moxie) is fraudulently continues to charge your credit card hoping that you do not know.
The workers at this location are great but the owner is a crook to continue to charge membership when you ask them to stop. When I call their number 415-634-0224 after you complains about their fraudulent charges, they immediately hangs up on you.
If they did this to me, I am sure many are affected. If you have prior membership for their monthly plan or use your credit card for payment of services, please check your credit card statement. The owner of this Supercut maybe charging your card without your knowledge.
If you are the owner of this franchise, you know who I am, please STOP all these fraudulent charges. If you continues, I will be posting this on social media sites until you stop this rip off.
STOP RIPPING OFF YOUR CUSTOMERS. YES... i AM ANGRY THAT WHAT YOU ARE DOING TO ME.
I went to the BBB and read their complaint. There are many more like myself where this Supercut owned by Moxie is doing the same to others as what they did to me. This is a very dishonest company Trust pilot does not allow me to have a link in the review, so google yelp San Francisco Noe Valley location for Supercut and read my review.
If you click on the BBB review, this company is NOT accredited by the Better Business Bureau. The BBB gave them a "F" rating. Read the reviews most customer are complaining about how they rip off their customer. The workers at the salon does a great job but the owner of all these Supercut (Supercut by Moxie) is just a DISHONEST company to say the least. When I called them today, all I got was an answering machine. When I told them how dishonest they are, the person on the other end just hung up on me. Please patronage another salon (not owned by Supercut by Moxie) that does not rip off their customer. I just had a discussion with the credit card fraud section and they will plan to investigate these dishonest owners. Read the reviews, these people are doing to many others. If you have used your credit card for payment at one of the Moxie owned franchised please review your statement.
GE
george
I am disabled vet with 3 strokes
I am disabled vet with 3 strokes; I went to Supercuts on 11/11/25 for my free haircut on Veteran's Day. I called and spoke to Eric Young and he stated " yes, no charge come on Down" Melanie Robel Heard Eric say yes come on down. Went to the register to check out and told $22.00. I disputed the charge. The manager reduced it to $15.00 I must of be mistaken going to the wrong salon. I paid it so they would not call the cops if i walk out without paying. I returned to Supercuts and presented them the printouts one of their employee and customer agreed that this is false advertising. Melanie kept stating she don't care I am not getting a free haircut. she would not stand behind her employee's word. She blamed it on him "that he's new and didn't know."