SupercutsReviews of supercuts.com

Reyna a good hairstylist is soo talented . I show her a picture of a haircut. It’s was exactly the style. She is awesome. Located at summerwood location west lake Houston .,I would recommend her. A ten stars. ⭐️

Staff seems quite unfriendly, we spend our money and tip yet it seems very unappreciated, vibe is somewhat toxic. I however need to say my two cuts from Sydney were awesome and she is a wonderful woman. If you go choose her. Do yourself the favor.

Great hair cut my son enjoyed it 😊

After a bad experience at Supercuts…I decided to go back in,because there ia a woman,Laurie.She is excellent!!She fixed my hair+I am beyond happy now.She is a pleasure.From now on,She will be the only one that cuts my hair.Thank you again,Laurie.

I had to clean the hair off my chair from a previous haircut, I had a clipper cut from a #1 on the side and a #2 on top. I got one shave in one row in one direction, that was it. No checking to see if it was all even. I went to get it washed and was given cold water out of the tap until I said something. I got out to the car and looked in the mirror and it was all even. I gave up went home and went over the cut with my own electric clipper.

I'm not picky about my haircut. It was ok. It's their payment and scheduling systems I don't like. I've been getting my hair cut at the Supercuts store in my neighborhood in Houston, TX, since moving here 8 years ago. Yesterday, I went to pay the $18.95 bill, but their system forced a choice of a 15%, 20%, or 25% gratuity, or not gratuity at all. Their 15% gratuity was over $4 instead of $2+. 20% would not have even been $4. So, I tried to enter $3, and it gave the lady a very generous $18 tip! She immediately thanked me for the very generous tip before I saw what happened and disappeared. Supercuts stole from me. It did not enter the $3, or go to a different screen, but immediately charged my card. I'm pretty furious about this deliberate overcharge through their system. The second thing was that tried to force a choice of choosing what gender I identified as. I won't do business with a company that wants their customers to not just approve of, but to also actively participate in the delusions of a few loud of people. I tried to contact customer service, but there is no email address and the phone number is an AI agent that can't do anything. Their webform allows complaints about individual stores and stylists, but I didn't want to embarrass her since she had nothing to do with it and thinks I'm an EXTREMELY generous guy. Based on these several interactions, the false choices, the stolen money, fake customer service AI agent, I've decided that I'll not go back ever again. I'll do business with above board real people mom and pop shops going forward.

Great place to get a haircut...BUT they never have enough people there to cut your hair. Definitely need to learn how to make a schedule

The stylist (Jerold) was very professional and made me look great (as great as was possible) Much better experience than I expected! Thank you!