David E.
great communication on the delivery and…
great communication on the delivery and great product!
Response from Sun Valley SaunasAug 22, 2024
Thanks so much David! Really appreciate it!

Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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388 approved reviews, newest moderated first
David E.
great communication on the delivery and great product!
Response from Sun Valley SaunasAug 22, 2024
Thanks so much David! Really appreciate it!
Ben I.
I recently purchased a sauna from Sun Valley and was thoroughly impressed by their exceptional customer service. From the moment I inquired about their products, the team was attentive, knowledgeable, and genuinely interested in helping me find the perfect sauna for my needs. They patiently answered all my questions and provided detailed information about the different models and features. The delivery was prompt, and the installation process was seamless, thanks to the professional and courteous team. They made sure everything was set up perfectly and even took the time to walk me through the controls and maintenance tips. The sauna itself is of outstanding quality, exactly as described. The craftsmanship is top-notch, and it has become a favorite relaxation spot in our home. I appreciate the care [Company Name] took in ensuring I was completely satisfied with my purchase. Their dedication to customer satisfaction truly sets them apart. I highly recommend Sun Valley to anyone looking for a high-quality sauna and exceptional service. They exceeded my expectations at every step!
Response from Sun Valley SaunasAug 19, 2024
Thanks so much Ben (and ChatGPT)! What a kind review!
Jason K.
Fast shipping
Response from Sun Valley SaunasAug 18, 2024
Thanks Jason!
Keith R.
Easy to order, delivered fast, easy to assemble and couldn’t be happier with the unit. Would highly recommend.
Response from Sun Valley SaunasAug 16, 2024
Thanks Keith!
Robert
Well packaged Sauna and shipping on time; price competitive. Our two sources of dissatisfaction included 1) their web page for the sauna we purchased only listed one heater option and we would have purchased the upgraded one if it was an option like it is on the manufacturer and other reseller websites (I discovered after some questions I had for the heater manufacturer). We were on a tight timeline for installation so it was too late to return the original (we would have had to pay shipping); 2) a few replacement staves were needed but this reseller does not do any of that so you have to go directly to the two main component manufactures (sauna and heater).
Response from Sun Valley SaunasAug 15, 2024
Robert - thanks so much for the feedback and I apologize we didn't have the upgraded heater on that product page. We're in the processing of updating a lot of our website. Again, sorry for that. And, regarding the replacement staves, correct - those come directly from the manufacturer in Southern California. We do facilitate all warranty claims, though, and your sauna does come with an extended warranty through us.
Jon B.
The people are polite and courteous. Pricing is extremely competitive. Delivery was timely and the sauna was exactly what we were searching for thank you!
Response from Sun Valley SaunasJul 30, 2024
Thanks Jon!
ashley:
I absolutely love the sauna heats up within 20-30 minutes
Response from Sun Valley SaunasJul 27, 2024
Thanks so much Ashley! Glad you're loving it!
Morgan T.
Shipping was fast. Installation was super easy.
Response from Sun Valley SaunasJul 16, 2024
Thanks so much Morgan!