Russell O.
Answered all my questions
Love the sauna I got, customer service has been spot on with any questions I’ve had.
Response from Sun Valley SaunasJul 15, 2024
Thanks so much Russell!

Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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388 approved reviews, newest moderated first
Russell O.
Love the sauna I got, customer service has been spot on with any questions I’ve had.
Response from Sun Valley SaunasJul 15, 2024
Thanks so much Russell!
James V.
Delivery was easy. I love love this Sauna. If you have doubts about this purchase, it's a great little sauna.
Response from Sun Valley SaunasJul 12, 2024
Thanks, James! Great to hear you're enjoying your sauna!
Greg Hyannis, M.
I researched the sauna I purchased on several sites and it was priced lower on Sun Valley Saunas than other sites. I thought that was some type of gimmick but then they also added a 5% off coupon. I ended up paying over $200 less than other sites. It also arrived days before any other site would have delivered it. I'm very happy with the product and the experience I had purchasing from Sun Valley Saunas.
Response from Sun Valley SaunasJul 12, 2024
Thanks so much Greg!
Alice
Package was wrapped real secure and protected. Timely delivery and excellent communication. I Just love the sauna, I feel like you sweat more in this one than a traditional sauna, and it can be inside, no steam or humidity
Response from Sun Valley SaunasJul 9, 2024
Thanks so much Alice! Awesome to hear you're loving your sauna!
Kimberley H.
I absolutely love my sauna from Sun Valley Saunas. I've added salt rocks and essential oils to my experience and the whole thing is a beautiful addition to my healthy lifestyle journey.
Response from Sun Valley SaunasJul 8, 2024
Thanks so much, Kimberley! Great to hear you're loving your sauna!
Laura P.
We love our new sauna! The red light feature on it is great too. It heats up quickly and stays at max temperature. Would definitely recommend this company!
Response from Sun Valley SaunasJun 23, 2024
Thanks so much, Laura!
Peggy S.
If you are looking for a great sauna with simply AMAZING customer service, I would suggest purchasing from this company. Aryanna was so kind and patient with all of my questions before AND AFTER my purchase of the sauna. Her knowledge of the saunas impressed me and her quick response to absolutely everything was so refreshing. Wes also reached out via email regarding my experience. Such an overall outstanding experience… beautiful, high quality sauna with assurance of great customer care! Don’t hesitate on this one 😊 I thank the whole team at Sun Valley Saunas!!!
Response from Sun Valley SaunasJun 17, 2024
Thanks so much Peggy!
Michael H.
Super happy buying my sauna from Sun Valley. Though it was fairly straight-forward to assemble, there were some little quirks, and the folks here were really quick to respond and helpful. The wiring of the heater and the wifi system are very easy, but the instructions themselves (provided by the manufacturers) aren't the easiest to understand. Quick phone calls to Sun Valley and everything was sorted out easily. If I were buying another one, I wouldn't look anywhere else.