John
Good service
Good service, good people. More info on wiring 20amp requirements would have been appreciated
Response from Sun Valley SaunasSep 17, 2024
Thanks for the feedback John! We'll get some better info on 20 amp electrical service!

Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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388 approved reviews, newest moderated first
John
Good service, good people. More info on wiring 20amp requirements would have been appreciated
Response from Sun Valley SaunasSep 17, 2024
Thanks for the feedback John! We'll get some better info on 20 amp electrical service!
Samantha K.
Was packaged great, easy and FAST delivery. Looks so beautiful and works so good! I’m so happy with it!
Response from Sun Valley SaunasSep 12, 2024
Thank you so much Samantha!
Michael S.
This is the best experience ever easy to order easy delivery and easy to actually install the best part is we use it almost every night and it is working great I would highly recommend this to anyone this product is awesome and the company is great thank you
Response from Sun Valley SaunasSep 10, 2024
Thanks so much, Michael! Greatly appreciated!
Joel V.
Well constructed, delivered intact, comfortable, works well and easily, great way to improve your health and immunity inside your house.
Response from Sun Valley SaunasSep 10, 2024
Thanks Joel! Glad you're loving it!
passion
Overall, I really enjoy the sauna. There was a couple of things that I was deeply disappointed by number one I didn’t realize there was an option to get a magazine rack instead of an MP3 player holder because he has an MP3 player anymore and with the delivery, the gentleman left the box in my driveway Instead of bringing it inside my house and they said that they were not allowed to bring it inside the house, but how do you know that somebody is available to help me carry it inside? I was outraged. That should have been declared prior to delivery.
Response from Sun Valley SaunasSep 9, 2024
Hi Passion - our free shipping is for curbside delivery. They will put the sauna in your driveway, but the delivery drivers cannot go inside your house. There is no MP3 player holder - perhaps you're looking at the cup holder? Your sauna does have a Bluetooth stereo with speakers built in. There is no magazine rack, though. Please let me know if there's anything I can do to make this a positive experience for you!
Robert B.
Exceptional service! Our assistant was, and continues to be, extremely knowledgeable, helpful, and friendly. She continues to respond to our questions even after the purchase! Our sauna stove and numerous accompaniments arrived quickly and safely! Well packaged and cared for. We would highly recommend anyone who asks us about our sauna (when completed), to go through Sun Valley Saunas for their investment. Thank you so much for taking such good care of us in this new adventure!
Response from Sun Valley SaunasSep 3, 2024
Thanks so much Robert! We're here to help!
Keith T.
Update I have had my sauna for a year now. Use it several times a week. Everything still works perfectly. It heats up quickly, holds temp evenly, sound is awesome, and the finish still looks like new! I could not be more pleased. I’ve bragged about this company, their awesome service, 5 year warranty, and how happy I am with the sauna to lots of people. I did tons of research before I bought this sauna from them. There are lots of infrared saunas at a slightly lower price point. They all added shipping- Sun Valley included it. Others had either 30 day warranty or none. Sun Valley has 5 years. Others extremely difficult to contact with questions (if I could even find contact info) Sun Valley had a phone number, and a live friendly person answered and helped with all questions. Others weren’t built with this quality ( based on lots of reviews I read) Sun Valley made in America high end fit and finish. Do yourself a favor and just get one from them
Response from Sun Valley SaunasAug 29, 2024
Thanks so much Keith!
Reuben
Very courteous, good price, excellent service.
Response from Sun Valley SaunasAug 24, 2024
Thanks Reuben!