SunoReviews of suno.com

I don’t have a subscription with you guys, but I just had $30 stolen out of my account and I told my bank about it so they canceled my card and I have to go through and get another one on Tuesday. It’s such a hassle that y’all don’t double check before you charge somebody’s card that it’s actually the person That’s the owner of the debit card.

It's been a month since my $120 refund request. Support keeps saying 'forwarding the issue' but does nothing. Total lack of communication.Are you going to do something about it or are you going to continue to deceive people? Joanna.Bagier

I accidentally purchased the annual subscription and contacted customer support multiple times to request a switch to monthly billing, but I have not received any response.

Horrible! You will never get a response from them for issues. The glitches are incessant. Buffers forever. Takes credits even when uploading fails. Just an overall bad program.

I purchased a subscription with them and then I can’t enter my mobile app and getting error “something went wrong” and tried to enter million of times , I tried to refresh app , close it , even restart my phone and nothing. Tried after some time and there’s been the same result and error . I thought that the reason might be that I can’t be logged in mobile app and web at the same time so I logged out from web app to test it - still same error. And what is more frustrating I can’t even log in to web app as there’ been an error “too many attempts” . So I paid and can’t use the app at all. When I used free version I had no problems. When I paid, I lost any possibility to use the app. No customer support, no any replies at all.

This attitude is absolute fraud! I paid for the app and can’t login there , the customer survive didn’t respond leaving me absolutely ignored . All troubleshooting steps that I can do myself don’t work. No app , no money, no support - just total frustration.

Ongoing Login Failures & 5-Second Render Issues for Paid Subscriber I am a paid subscriber and have experienced continuous platform instability since Saturday afternoon. Issues include: • Inability to log in using my registered phone number (“Something went wrong” error). • Multiple song generations producing only 5 seconds of audio while credits were deducted. • Playback failures and capacity error messages. • Extended downtime with no clear resolution timeframe. Support has acknowledged backend instability and elevated usage affecting service, and the case has been escalated. However, access to my paid subscription has been unreliable for multiple days. As a paying customer, I expect stable authentication and consistent generation performance. At present, reliability does not meet that expectation. I hope this is resolved promptly and that affected subscribers are properly compensated.

Update 3: After trying elevenlabs i can say Suno is far superior, not only is the user interface nicer and more intuitive but the vocals are a much higher quality and beat match compared to EL. Sure there is an error margin but you have plenty of credits to spend as creating a track only costs a small handful of credits to create two at a time. Update 2: Made some quality tracks but its error margin is large, its quite frustrating waiting for it to create to find 2 tracks is trash. It's amazing some of the tracks it comes out with though. For the price of the studio version you have ALOT of credits spare though. Update: i just re-done about 15 tracks where it kept doing mistakes in different areas so changing lyrics didnt fix it. Absolute takes the micky when youve found a nice bassline or sung out nice and you have to change it. Editing in the editor is met with different sounding vocal to rest of track. Previous review: There's very little error margin and only some lyrics have to be tweaked so the ai sings or raps them properly. I would like to see a larger variation of 'dark drum and bass' taking nod from 1995 to 1999 dark drum n bass.