Angela P.
Don't order from this company
I ordered headers for my truck that are guaranteed direct fit but they do not fit. I contacted customer service and they asked for a ridiculous amount of information in regards to my request for a refund and then told me I would be responsible for return shipping. I was also told they would have to inspect the item once they receive it back to see if it qualifies for a refund. So, I have to pay to return my item and am not guaranteed my refund.This is ridiculous.
Response from SuncentAutoNov 24, 2023
Dear Angela Powell, We might need the detailed information so that we can further investigate issues and help to prevent the same things happen again. We do apologize for all the inconvenience! Rest assured that we always stand behind our products and will help our valued customers to solve the issue. Feel free to contact our support team if there is anything we can help you with. SuncentAuto Support Team