SuncentAutoReviews of suncentauto.com

In a single word... SCAM!! I used the part identifier on their website to find the spacers that fit my wife's vehicle. I got them, after a lengthy wait, and found they did not fit when I began to install them. I checked the fitment with the wheel I removed, by placing it on the back of the rim. I contacted their customer-no-service and was given the option for a $10 refund without sending the spacers back. After corresponding with them a second time and after giving them detailed info on the vehicle and pictures of the fitment, I was told that the fault was with me because I ordered the wrong part and again was offered a $10 refund. They would accept the return but would deduct the shipping fees from the refund and inspect the item before issuing any refund at all. I'm sure there would be a "problem" upon inspection and no refund made. DO NOT USE THIS WEBSITE if you want parts for your vehicle!!

DO NOT USE THIS SITE!!! SAYS THEY WILL REFUND IF ANY ISSUE AND THEY DONT!! SENT ME A CAT WHERE THE O2 SENSORS WERE ON WRONG SIDE, REACHED OUT AND SENT PICTURES, THEY DENIED MY REFUND AND OFFERED ME 10 DOLLARS "FOR MY TROUBLES" THEY ARE ALSO NOT BASED IN THE USA THEY ARE BASED IN CHINA!!! BEWARE!!!!

Over the past two weeks I've been lied to more from Suncent than I ever have in totality from all the companies I've dealt with over the last 40 years. I confirmed via telephone the cutouts I needed were in stock and that I would receive them as promised on their website, before I placed the order. A week later they hadn't even been assigned a tracking number. They lied again and said there was a mix up on the shipping address (the same address I've used with multiple other companies for years). Once again, I was promised (lied to) that it would be shipped. It wasn't. I called again and spoke with another lady that stated she would put in an order to make sure it would get processed and this would trump my existing order, another lie. She placed another one on order for me, but it sat in my account awaiting me to pay for it. While it laid in wait, they sent me an offer of 15% off if I would pay for the second order. I sent an email giving them two days to ship my order or cancel it. By the second day, it had not shipped. I called and spoke to Andres(??) and told him to cancel the order. He assured me he would and I would receive an email that it was cancelled, ANOTHER lie! Around 3 AM of the following morning, amazingly it shipped. I had already ordered from an honest/reputable company that did what they advertised. I sent another email stating I didn't authorize that shipment, it was supposed to be cancelled, and to refund me my money. I got an email back two days later stating they'd give me my money back if I'd return the part once I received it and offered to refund me 15 for my troubles. Are you kidding me?! Me believing that they would actually do what they said is lower than the rating I gave them. At least I finally received the part that I no longer need and I'm only out of less than $50. I'm certainly not going to send back the part and be out of that and my money. Lesson learned. I will NOT be purchasing ANYTHING else from Suncent!

This place is a rip off. I ordered spacers for my truck tires, paid $64 and they sent me a $3 hose for something else. I’ve tried calling, emailing and chatting with them. No response. I reported them to the Better Business Bureau, no response to them either. This place will rip you off. Don’t order from them.

This place has packing probs. They give you wrong or incorrect parts or in my case not all my lug nuts. Costed me more to order more lugs for my spacers

I ordered a set of headers for my truck, the box was delivered destroyed, but the parts were fine. the parts were incorrect, I've been trying to get up with customer service for about a week now with no reply, I've left 6 voicemails and sent 4 emails. this place is a damn scam!!!!!

SCAM! Don’t waste your time!! Worst! Do not trust this company! SCAM!! Ordered a part for my car $108.00. Wrong part, tried to contact them and nothing. Nobody ever answers the phone number. Filed a BBB that the company was a scam and basically took my money. Was given their original phone number and tried it but goes straight to generic voicemail. Received one call from ✌🏻✌🏻customer service. Sent them email with pics of order. Nothing 8 weeks of trying to contact anyone with no prevail. Called my credit card company and filed a scam against suncentauto.com. ZERO STARS! This company is straight bulls:;t. Lies and no calls. They sent me an email today. Haha 🖕🏻suncent auto. I sent them a cease any further contact with me.

No mention of needing a difficult to mount conbus for my car. spent time putting them in and they worked worked until I found out that they turn off as soon as a started the car engine. then i contact the company for a refund and they didn't answ3er me for over two weeks. Given that I asked VISa to refund my money. I would gladly send the bulbs back if the company either refunds my money or the credit goes through.